Subject: Re: Update - Vodien
From: Akhil P Walia <[email-masked]>
To: Amol Tyagi <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, admin <[email-masked]>
Date: Tue, 10 Dec 2013 02:19:56 +0530 (IST)

Hi, 

We already do this for every single chat while submitting ticket for escalation/follow-up. 
I will remind the team again. 

Regards 
Akhil 

----- Original Message ----- 
From: "Amol Tyagi" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "admin" <[email-masked]> 
Sent: Monday, December 9, 2013 7:06:25 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Update - Vodien 

Hi All, 

Sorry for the confusion. Please ask the agents to start pasting the chat conversation in the Description box of the ticket. 

Regards 
Amol Tyagi 

----- Original Message ----- 
From: "Amol Tyagi" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "admin" <[email-masked]> 
Sent: Monday, December 9, 2013 6:59:49 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Update - Vodien 

Hi Akhil, 

Got a feedback from Michael Fenng ( possibly Vodien client) about pasting the entire chat conversation in the description box of Ticket. Please pass on to all agents handling Vodien. 

Regards 
Amol Tyagi