Subject: Abandoned chats on Inbox on 27th- i would need an explanation
From: Deeksha Dadu <[email-masked]>
To: Saurav Mishra <[email-masked]>
Cc: admin <[email-masked]>
Date: Fri, 29 Nov 2013 14:10:38 +0530 (IST)

Inbox	7:00 AM	1	0:00:42	Jitendra,Devendra
Inbox	8:00 AM	1	0:01:39	Jitendra,Devendra

please speak with your agents and tell me what happened here. Also, I asked you to look at all these reports yourself and make sure that this number is zero everyday. if on a day, there is even a single abandoned chat, i would need an explanation.