Subject: AE mishandled tickets - IMP
From: Subir Chakma <[email-masked]>
To: Laakshi Chadha <[email-masked]>, Amandeep Jangra <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Ibrahim Usmani <[email-masked]>,
Cc: admin <[email-masked]>
Date: Fri, 29 Nov 2013 12:51:58 +0530 (IST)

Hello, 
If a PG item need to be disposed, you MUST raise a new ticket under 'Item Dispose'. Do not reply to a ticket raised under PG Request to dispose an item. Under PG Request, you can only check as why/what is PG. You can not request disposal under it. 

Some problem Tickets below. 
LTK1214302948139X - Nathalie. Request should have gone under 'Item dispose', though your request was unnecessary and unwanted. 
LTK1214302963600X - Nathalie. D o NOT put PG check and Item d i spose request under same ticket. For disposal raise a new ticket. 
LTK1214303056155X - Alok. Do NOT put PG check and Item dispose request under same ticket. For disposal raise a new ticket. 

Sanjay, Vivian 

Rgds Subir