Subject: Inbox quality
From: Deeksha Dadu <[email-masked]>
To: M ramananda <[email-masked]>
Cc: admin <[email-masked]>
Date: Mon, 11 Nov 2013 19:21:30 +0530 (IST)

Are you checking the Inbox quality everyday as discussed? Please make sure that you are checking at least 5-7 chats per agents every day and share feedback on them.

regards,
deeksha