Subject: Fwd: Inxbox client complaint
From: Deeksha Dadu <[email-masked]>
To: Suraj Prakash <[email-masked]>
Cc: admin <[email-masked]>
Date: Fri, 18 Oct 2013 12:23:48 +0530 (IST)

Suraj,

looks like you did not take my warning seriously enough. I still saw you chit chatting last evening instead of focusing on work. what the hell is this? Please note that you are the one who is going to bear the brunt for your mistakes. i am not going to allow you to jeopardize my process because of your stupid careless mistakes. now onwards, each careless mistake that you make would have financial penalties and I am not going to warn you each time. It will straight away reflect in your salary. 

do not come to me later asking why you had penalties. mend your ways immediately 

It is indeed a careless mistake by Suraj who requested survey credit for a date prior to the date of enrollment. 

----- Forwarded Message -----
From: "Subir Chakma" <[email-masked]>
To: "Deeksha Dadu" <[email-masked]>
Sent: Friday, October 18, 2013 11:51:06 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: Inxbox client complaint

FYI 

Rgds Subir 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "Pawan S. Nikumb" <[email-masked]>, "Manish Tomar" <[email-masked]>, "Harish Chauhan" <[email-masked]>, "Shivam Umar" <[email-masked]>, "romesh singh" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "M ramananda" <[email-masked]>, "Jitendra Kumar Mahato" <[email-masked]>, "Suraj Prakash" <[email-masked]>, "Binod Joshi" <[email-masked]>, "Jasmeet S. Rai" <[email-masked]>, "Sona Kala Chakma" <[email-masked]>, "Devendra Madan" <[email-masked]>, "amar kumar. chaudhary" <[email-masked]> 
Sent: Friday, October 18, 2013 11:50:44 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Inxbox client complaint 

Hello, 

Are you NOT checking the basics. Crediting for surveys done before registration date is something really unexpected. Credits are money, and we can not initiate a credit blindly. You must execute thorough check list, before you put in such request. 

Susan Ramaswamy posted a new message: 
Manual Credit Alerts and Age Requirements 

The member came through LiveChat on 6 different occasions on October 16th all occurring between 2:34pm-5:01pm requesting manual credits. 
LTK12182027026595X David/Sona 
LTK12182027029287X Jack/Jitendra 
LTK12182027031836X David/Sona 
LTK12182027032061X Jasmine/Jasmeet 
LTK12182027032421X Harry/Harish 
LTK12182027032407X Email sent to support email by Cx 
LTK12182027019878X Simon/Suraj - credited for 14/10/2013 thou registered on 15/10/2013 

LTK12182027019878X: this ticket shows several survey credits requested and one was for a date prior to the date of enrollment that was provided. Please make sure that we are checking the dates of membership as well as the dates of activities when evaluating member requests for credits. 

LTK12182027032061X: The member also disclosed during another chat that they were 14 yrs of age. All members should meet our terms of agreement to be at least 18yrs of age or older so if it is disclosed during a chat by a member that they are less than 18 yrs of age that the ticket is escalated so that we may further review. 

Rgds Subir