Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 07:58:43 +0000 (UTC)

Hi Rana Alshryan,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/cYb3gXj0qE7G3D7OCU-acA~~/AALN9wA~/RgRmHi-wPVcDc3BjQgpkODD8PGQIKzuvUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Hello Team<br>
<br>
Please note that the customer is located in Makka in an area closed by the Police due to Ramadan, we are trying our best to arrange the delivery the soonest.<br>
<br>
Best Regards
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Nour Bayouq</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/4/2023 20:08 GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6060802] - Delivery<br>
 
</div>
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<div dir="ltr">
<div dir="ltr">Hi Team, <br>
<br>
Problem Statement: Late delivery<br>
<br>
Order Date: 03/04/2023<br>
Order ID: 6819741716<br>
Tracking ID: SD010305840<br>
Contact Number: 0549871089<br>
<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: The order was shipped on 04/04/2023 but still not delivered to the customer.<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
Tahani.</div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/BbqU3eiYT25dnUMMjU0cJw~~/AALN9wA~/RgRmHi-wPlcDc3BjQgpkODD8PGQIKzuvUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6060802