Subject: Ticket Assigned - Hard complain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 01:44:39 +0000

Hi Maram Said,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Hard complain Order number : 8425868747

Kindly note that i ordered a wardrobe on 11 apr and delivered 17 april
Once received i found a scratches and i rejected to receive and i contact the supervisor and he replaced same day

Once the new one came and after installing it i found that its full of scratches and when i told them i will not receive they said its okay sir keep it and contact the call center and attached videos and pictures for the issues
Attached all the pictures and videos kindly zoom to see  the details
And please note that wardrobe with same condition in the after market is maximum 10 kd

And the option for return is not accepted as you wasted my time and i lost many offers in those 6 days untill you delivered

Best Regards

Ahmed Haikal
Sales Manager
Lovett Travel & Tourism
+965-60005689

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6094682