Subject: Ticket Assigned - Feedback or suggestions
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 04:56:48 +0000 (UTC)

Hi Maram Said,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Feedback or suggestions Regarding order#9417015000, 
We received the order but we didnt open it uptil today morning, we discovered that three items are missing, the package was sealed, and when we unsealed it the items weren’t send from your side.
The three items below are the ones that we paid for but we didnt receive them, 
1- Vishudh women mustard printed pleated keyhole neck A-line kurta 
2- Vishudh printed V-neck flared maxi dress 
3- only embroidered long sleeve casual shirt 

Please we need to know the steps that needed to be taken to get a refund for the three items which we did not receive, with total amount AED 330 

Waiting your urgent feedback regarding this matter https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6088833