Subject: Note Added - [#6120886] 29004107249820230409 - WWD Pending delivery
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 10:17:50 +0000 (UTC)

Hi ,    Homebox.liwama added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6120886    Subject:  29004107249820230409 - WWD Pending delivery   Requester: Jayarajachu    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Already delivered.</div>
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Pls close the issue from your end.</div>
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Regards</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)" class="elementToProof">
Jitendra Singh</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, April 21, 2023 6:16 AM<br>
<b>To:</b> Homebox LIWA SM &lt;[email-masked]&gt;; Hb Liwa Ma &lt;[email-masked]&gt;<br>
<b>Cc:</b> Sanjeeb Das &lt;[email-masked]&gt;; HomeBox Customercare UAE &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6120886] - 29004107249820230409 - WWD Pending delivery
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<strong>Reminder 1</strong>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Hi
 Team,</span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">WWD
 Pending delivery</span>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 No: 29004107249820230409 </span>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 Date: 4824466<span dir="ltr" style="box-sizing:border-box; word-break:break-word; white-space:pre">    </span></span>
</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; font-family:Arial; color:rgb(0,0,0); background-color:transparent; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">CRM
 No: 4824466<span dir="ltr" style="box-sizing:border-box; word-break:break-word; white-space:pre">    </span></span>
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<div style="box-sizing:border-box; word-break:break-word">
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word; line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Problem
 Statement: Cx complained the product (</span><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">P-costagat
 Study desk W/2 door</span><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">)
 has not been delivered. Please find the attached invoice . Kindly check and assist.</span>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Thanks
 &amp; Regards, </span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Nikhil</span>
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<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Wed, 19 Apr at 8:37 PM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6120886" rel="noreferrer">
#6120886</a> raised by Jayarajachu ([email-masked]).</div>
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<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Hi
 Team,</span></div>
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<br>
</div>
<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">WWD
 Pending delivery</span></div>
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<br>
</div>
<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Order
 No: 29004107249820230409 </span></div>
<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Order
 Date: 4824466<span dir="ltr" style="white-space:pre">    </span></span></div>
<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span dir="ltr" style="font-size:11pt; font-family:Arial; color:#000000; background-color:transparent; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">CRM
 No: 4824466<span dir="ltr" style="white-space:pre">    </span></span></div>
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<br>
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<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt">
<span style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Problem
 Statement: Cx complained the product (</span><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">P-costagat
 Study desk W/2 door</span><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">)
 has not been delivered. Please find the attached invoice . Kindly check and assist.</span>
</div>
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<br>
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<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Thanks
 &amp; Regards, </span></div>
<div dir="ltr" style="line-height:1.38; margin-top:0pt; margin-bottom:0pt"><span dir="ltr" style="font-size:10.5pt; font-family:Roboto,sans-serif; color:#183247; background-color:#ffffff; font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre; white-space:pre-wrap">Nikhil</span></div>
<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Wed, 19 Apr at 6:51 PM <span class="x_separator">
, Jayarajachu &lt;[email-masked]&gt; wrote:
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
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<div>Hi</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:03 PM, 19th Apr</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
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<div>Hello, welcome to HomeBox!&#128075; I am Hannah, your support Bot.</div>
<div>مرحبا، شكراً للتواصل مع هوم بوكس! &#128075;، أنا هانا، بوت الدعم الخاص بك</div>
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<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
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Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>What language do you prefer? </div>
<div>ما هي اللغة التي تفضلها؟</div>
<br>
<div>Type 1 for English</div>
<div>أدخل 2 للغة العربية</div>
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<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
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<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
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<div>1</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:03 PM, 19th Apr</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>✍️ Please enter your name</div>
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<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
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<div>Jayaraj</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:03 PM, 19th Apr</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Hello, what can we help you with today? &#128129;&#127995;</div>
<br>
<div>1 - For help placing a new order</div>
<div>2 - Offers and Promotions</div>
<div>3 - To check order or delivery status</div>
<div>4 - For questions about returns or refund</div>
<div>5 - For complaints</div>
<div>6 - Check Store Locations</div>
<br>
<div>Please reply with only a single digit corresponding to the option.</div>
<br>
<div>Example Please reply only "3" to check order or delivery status.</div>
<br>
<div>At anytime during the conversation if you wish to come back to main menu, please reply "/0".</div>
<div></div>
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<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>5</div>
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<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:03 PM, 19th Apr</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I am sorry to hear you are facing issues you wish to complain about.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please enter an email address where we can contact you</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:03 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>[email-masked]</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:04 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>To help us understand the problem, please reply with the digit that best corresponds with the nature of your complaint</div>
<br>
<div>1. Problem with a Product or Quality of Product</div>
<div>2. Complaint about Delivery</div>
<div>3. Complaint about Return or Refund</div>
<div>4. Complaint about Experience in Store</div>
<div>5. Complaint about another topic</div>
<br>
<div>Please only reply with the digit that best corresponds to the nature of your query.
</div>
<br>
<div>Example if you wish to compaint about delivery, please only reply "2".</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:04 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>2</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:04 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Please share with us your Order number (if you placed your order online) or Invoice Number if you made your purchase at store. Order number will be mentioned in your confirmation email.</div>
<br>
<div>If you do not have an order or invoice number, please share the phone number you used while placing the order in format 0512345678</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:04 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_c2a7dd10899b3b5cd33aabdd0278b3ae92444eb77ff8cfdbaab61999c7bbdfe0/img_umi0d9tn4i_31c7d0101bef8b03e83ba041b032cf177a0adadc6289140e3c6d2bda621ff4d9.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:05 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please share with us your email address.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_c2a7dd10899b3b5cd33aabdd0278b3ae92444eb77ff8cfdbaab61999c7bbdfe0/img_2dvj8lp3uh_e656211d29795c4290945b58910ffea32691b67cdb1ccbf9357821f53b19ef17.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:05 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please share with us your email address.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>[email-masked]</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:05 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>Thank you, please now reply with single digit that corresponds to your question:</div>
<br>
<div>1. When will I get my Order?</div>
<div>2. Change the Delivery Date for my Order</div>
<div>3. Change my Delivery Address</div>
<div>4. Update alternate phone number for delivery</div>
<div>5. Question about Assembly of my furniture order</div>
<div>6. Complaint about Delivery of my order</div>
<div>7. I have another question about Delivery of my order</div>
<br>
<div>Please only reply with a single digit. Example reply "1" to check the status of your order</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:05 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div></div>
<div>If you are checking about status of a Furniture Delivery Order, the order will be delivered on the date you selected at the time of placing your order.</div>
<br>
<div>For non furniture items deliveries take 3-5 working days.</div>
<br>
<div>Our delivery partner will call you before arriving for delivery</div>
<div></div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>For us to investigate your issue further, we would require more information from you</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please describe your question in 1 message. Please try to include as many details as possible in one message.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:05 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Why study desk not delivered</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:06 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you. If you have finished entering information now please reply 1. After you reply 1, I will begin processing your request.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:06 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:06 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Thank you, I will now handover all of this information to a member of our Customer Support team to assist you.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:06 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Hannah UAE HB</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://cdn.freshbots.ai/assets/share/bot-icon/0b7cedd104f74578477aeaadddb924d07a1e040f/50846cb93b58b205b1931e73126db9ee5de0423e/bot-icon.png?version=2">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Connecting to a member of our team may take a few minutes. Kindly wait, and we will be with you shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:06 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Hello, my name is Nikhil , Please give me a few moments while I review and process your request. I will get back shortly.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:07 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please visit the store to collect the study desk as it under collect and carry order and for ant further query please visit the store so they can assist.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:19 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:19 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Helo</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:20 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<img src="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_c2a7dd10899b3b5cd33aabdd0278b3ae92444eb77ff8cfdbaab61999c7bbdfe0/img_pcfu88sgma_8a686b422b2bd2ea2b125d66cfa6d003e607954eab8f4bb9580aaae319c19a74.jpeg">
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:20 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Did u see the invoice properly</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:20 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Sofa they delivered. And the study desk not</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:21 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Why I should go to the the store</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:21 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Plz explain</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:21 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>1245 sofa price. I ordered along with study desk</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:22 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>So they must deliver</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:22 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>As we can check it's not included in schedule delivery.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:26 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I do apologise for this situation however for further query please visit the store so they can assist</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:27 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:27 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Who siad</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:27 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I ordered first my study desk</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:28 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>They said minimum 999 free delivery</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:28 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>So I ordered sofa</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:28 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>What is this</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:28 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>What kind of service u have</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:28 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please allow me a moment to check this for you.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:32 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I understand your frustration, please accept our sincere apologies for this inconvenience. However please visit store for better assistance so they can help regarding the above complaint.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:33 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>I went once</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:35 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>They said will call tomorrow</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:35 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It's already 4 days</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:35 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Give me the manger number</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:36 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Where I can report</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:36 PM, 19th Apr</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I sincerely apologize for the inconveniences. Please note that we have escalated your complaint for pending delivery to the concerned team to check the issue and update as soon as possible. Once we receive any update from the relevant team, we will notify
 you through Email. It may take between <b>24-48 hours</b> to get an update. We thank you for your patience and cooperation.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:40 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; font-size:13.6px; color:#3f3f46">
<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:40 PM, 19th Apr</div>
</div>
</td>
</tr>
<tr>
</tr>
<tr style="border:none">
<td style="padding:10px 20px; color:#333; color:#3f3f46">
<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Yes</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:41 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>The same answers I got from ur call center</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:41 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>It's already 4 days</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:41 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>No updates</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:41 PM, 19th Apr</div>
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<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Give me the mangers number</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:41 PM, 19th Apr</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>If you would like to talk to an agent, you may contact us on our phone number : 800-HOMEBOX (800-4663269)‎</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:42 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>This number I called many times</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:42 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>No action</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:42 PM, 19th Apr</div>
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<div></div>
<div style="padding:0 5px 0 0; font-size:12px; color:#6f7071; margin-left:33px">Jayaraj</div>
<div></div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:50% 6px 50% 50%; float:left; margin-right:3px" src="https://images.freshchat.com/30x30/fresh-chat-names/img/carrot.png">
<div style="border-radius:4px 20px 20px; background:#a8ddfd; max-width:320px; padding:12px; float:left">
<div>Other number plz</div>
</div>
<div style="color:#999999; font-size:11px; clear:left; margin-left:33px">06:43 PM, 19th Apr</div>
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<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>I do apologize for this situation but we do not have any other number.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:45 PM, 19th Apr</div>
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<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Please note that we have escalate the team regarding the issue. Once we receive any update from the relevant team, we will notify you through Email.</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:46 PM, 19th Apr</div>
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<div style="float:right">
<div style="font-size:12px; font-weight:500; float:right; color:#6f7071; margin-right:30px">
Nikhil</div>
<img width="30px" height="30px" style="width:30px; height:30px; border-radius:6px 50% 50% 50%; margin-left:5px; float:right; clear:right" src="https://images.freshchat.com/30x30/fresh-chat-names/Alphabets/N.png">
<div style="float:right; border-radius:20px 4px 20px 20px; background-color:#ffffff; max-width:320px; padding:12px">
<div>Is there anything else I can assist you with today?</div>
</div>
<div style="color:#999999; font-size:11px; clear:right">06:46 PM, 19th Apr</div>
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<tbody>
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<td style="text-align:center"><span style="font-size:13px; color:#999">View conversation in
<a href="https://web.freshchat.com/a/510395015250362/inbox/open/0/conversation/733830347990097" rel="noreferrer" style="font-weight:500; color:#999; text-decoration:none">
Freshchat</a></span></td>
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</tbody>
</table>
</span>
</blockquote>
</div>
</div>
</span>
</blockquote>
</div>
</div>
<br>

</div>
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</div>
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