Subject: RE: Item not fit into the lift & stairs
From: crys_hb <[email-masked]>
To: Harsha Lasantha <[email-masked]>, "HomeBox Customercare UAE" <[email-masked]>, Homebox Sharjahma <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>
Date: Tue, 18 Apr 2023 08:38:13 +0000

Dear team

ref#  4824159,  

cx said he will take care of the table and take full responsibility then hanged up. -	

________________________________________
From: Harsha Lasantha [[email-masked]]
Sent: Tuesday, April 18, 2023 11:18 AM
To: HomeBox Customercare UAE; Homebox Sharjahma; crys_hb; [email-masked]
Cc: HBUAE DELIVERY
Subject: RE: Item not fit into the lift & stairs

Dear Team,

Customer asked to deliver it through the staircase. It’s verry narrow & difficult to take trough stairs. If any damage happen he will take the responsibility.

Thanks & Regards,

Harsha Lasantha
EXT: 04821 5808 | Mob: 0565014479

From: Harsha Lasantha <[email-masked]>
Sent: Tuesday, 18 April 2023 11:43 AM
To: HomeBox Customercare UAE <[email-masked]>; Homebox Sharjahma <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Cc: HBUAE DELIVERY <[email-masked]>
Subject: Item not fit into the lift & stairs

Dear Team,
Please find the below CRM & do the needful,

Call ID

Call Date

Invoice No

Cust Name

Cust Mobile

Reason

Sub Reason

Sub Sub Reason

Call Status

Call By

User Loc.

Call Detail

Closing Notes

Appr. Dept

Appr. Reason

Appr. Flag

Appr Notes

Appr.Date

Closed By

Closed Date

PendingNote No

Followup

4824041

4/18/2023 11:42:01 AM

29001003593520230411

MR JACOB DANIEL

0505454929

CTD Exceptions

Operational - Retail

Items lifted through stair case

Closed

Harsha

UAE

Simpson 1 10 Dining Set table box not fit into the lift & stairs. hence team not able to deliver it. please check & do the needful.

-

-

-

103152

18-Apr-2023

Thanks & Regards,

  Harsha Lasantha
  Associate - COD
  T   :  +971 4 8215808
  M :  +971 565014479
  E  :  [email-masked]<mailto:[email-masked]>
  DWC Warehouse, Building Number : 3
  Dubai, UAE.
  www.homeboxstores.com<http://www.homeboxstores.com/>

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