Subject: RE: Customer no answer / Sw/off #9423244762
From: "Gouskather Mohamed Hussain" <[email-masked]>
To: Roaa Alismaeil <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>, HomeBox Customercare UAE <[email-masked]>, crys_hb <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Thu, 6 Apr 2023 14:04:58 +0000

Dear @Roaa Alismaeil<mailto:[email-masked]>,

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4788107
4/6/2023 6:04:19 PM
9423244762
Sarah Alshaibani
569399392
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Ramesh Narayanan
UAE
refer crm 4787893 - 3rd slot customer still not answering. kindly check again. team - Bilal MSR

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-
-

256212
06-Apr-2023

Regards,
Gous Kather
0501865011

From: Roaa Alismaeil <[email-masked]>
Sent: Thursday, 6 April 2023 5:23 PM
To: Gouskather Mohamed Hussain <[email-masked]>
Cc: HBUAE DELIVERY <[email-masked]>; HomeBox Customercare UAE <[email-masked]>; crys_hb <[email-masked]>; [email-masked]
Subject: RE: Customer no answer / Sw/off #9423244762

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Best Regards,
Roaa Alismaeil
Customer Experience Specialist
T: +962 6 500 1333
F: +962 6 500 1334
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
<https://www.facebook.com/Crystel.co>
<https://twitter.com/CrystelCo>
<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

From: Gouskather Mohamed Hussain [mailto:[email-masked]]
Sent: Thursday, April 6, 2023 4:16 PM
To: HomeBox Customercare UAE; crys_hb; [email-masked]<mailto:[email-masked]>
Cc: HBUAE DELIVERY
Subject: Customer no answer / Sw/off #9423244762

Dear team

Kindly find the crm & do the needful

Call ID
Call Date
Invoice No
Cust Name
Cust Mobile
Reason
Sub Reason
Sub Sub Reason
Call Status
Call By
User Loc.
Call Detail
Closing Notes
Appr. Dept
Appr. Reason
Appr. Flag
Appr Notes
Appr.Date
Closed By
Closed Date
PendingNote No
Followup
4787829
4/6/2023 5:11:31 PM
9423244762
Sarah Alshaibani
569399392
CTD Exceptions
Other - CTD Exception
Customer no answer / Sw/off
Closed
Ramesh Narayanan
UAE
customer mobile number switched off. team - Bilal MSR

-
-
-

256212
06-Apr-2023

Regards
Gous kather
0501865011

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