Subject: New Reply Received - RETURNS
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 24 Mar 2023 01:28:20 +0000 (UTC)

Hi Nikhil Tiwari,  The customer has responded to the ticket.  RETURNS  Ticket comment <div dir="auto">thank you so much, repair for this will be more than enough. kindly arrange asap. thank you</div>
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<div>On Thu, Mar 23, 2023 at 4:34 PM Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Mangara,<br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused, </div>
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<div dir="ltr">​We do not provide refund for furniture item. However we have escalated the issue to the concerned team and they will replace the damage part.<br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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                          <blockquote>
                            On
                            Thu, 23 Mar at  2:26 PM
                            <span>,  Mangara &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
                            <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNTU0NTE4MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.k13CaYOURwDgThXPfjPTMLpOnSqc0f5sqDFcZjLoq9E" style="max-width:100%"></div>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5914021