Subject: Note Added - [#5961139] Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 12:16:43 +0000 (UTC)

Hi ,    Sanjeewa Indragith added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5961139    Subject:  Click & Collect   Requester: Abdulla    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Sunil</div>
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<div class="MsoNormal">Its closed in the system </div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:black'>Regards,</span></b></div>
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<div class="MsoNormal"><b><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Sanjeewa Indragith
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>Operation Incharge - BCC</span></i></b></div>
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<span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif;color:#806000'>Mobile:
</span><span style='font-size:10.0pt;font-family:"Gill Sans MT",sans-serif'>+973 33322059<span style="color:#BF8F00"></span></span>
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<span style='font-size:10.0pt;font-family:"Helv",sans-serif;color:black;border:none windowtext 1.0pt;padding:0in'>Email :</span><span style='font-size:10.0pt;font-family:"Helv",sans-serif;border:none windowtext 1.0pt;padding:0in'><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span>
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<div>From: Sunil Gopal &lt;[email-masked]&gt; <br>
<b>Sent:</b> Saturday, April 1, 2023 11:30 AM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Vishant Sukumar &lt;[email-masked]&gt;; Sanjeewa Indragith &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5961139] - Click &amp; Collect</div>
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<div class="MsoNormal">Hi Vishant – please check </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sunil</div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 1, 2023 11:21 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; Sunil Gopal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5961139] - Click &amp; Collect</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Order collected, status not updated on hybris.<br>
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Order Date : 25-03-2023<br>
Order ID: 7822010503<br>
Store Code: Mothercare21018<br>
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Assistance Required: Need to update the status of order</span></div>
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Issue Description: Customer is saying they have already collected the order,, but still status is not updated and they are getting notification.<br>
Please update it<br>
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Regards,<br>
Yashi</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5961139:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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