Subject: Ticket Assigned - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 08:19:16 +0000

Hi Yashi Gupta,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your return request.  
Hello Max,

So far, the item has still not been collected.
Kindly advise.

From: Max Fashion<mailto:[email-masked]>
Sent: Monday, 10 April 2023 7:28 PM
To: Asri Mustafa<mailto:[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Max logo]<https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
Download our apps now
[ios icon]<https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
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We’ve received your return request.

Hi Asri Mustafa, thank you for getting in touch with us. Here’s how your return 1004227346 for order 9425390783 will work.
Our delivery partner will pick up your return in around 2-5 business days.
Order Details

Item

Description

Total Price
[https://media.maxfashion.com/i/max/B23WCLFSGOE101GREENMEDIUM-B23WCLFSGOE101-MXSPR23271222_01-2100.jpg?fmt=auto&h=150&w=150&qlt=90&sm=c]
MAX
Pleated A-line Dress with Ruffle Detail and Tie-Up Belt
Color: Green
Size: 8
Quantity: 1
AED 85.5

Total
AED 85.5
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by cash on delivery, the refund will be credited to your Shukran Pay wallet.
  *   Refunds to your credit card or debit card may take 4-15 business days to process.
  *   Refunds for any Shukrans, gift cards or return vouchers you’ve spent will also be credited to your Shukran Pay wallet.

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