Subject: Ticket Assigned - Conversation with Moh
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 02 Apr 2023 09:39:46 +0000

Hi Prachi Sharma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Moh Moh                    Hello           01:26 PM, 02nd Apr                     Moh                    Ihave one order           01:26 PM, 02nd Apr                     Moh                    It's order           01:27 PM, 02nd Apr                     Moh                    I was select different colors           01:27 PM, 02nd Apr                     Moh                    But u send me the 2 as one color           01:27 PM, 02nd Apr                     Moh                    How I can solve this issue           01:28 PM, 02nd Apr                   Prachi                   Good Afternoon Moh, Thank you for contacting Max. This is Prachi, I will be happy to help you.           01:33 PM, 02nd Apr                     Moh                    Ihave one order           01:33 PM, 02nd Apr                     Moh                    I was select different colors    
        01:33 PM, 02nd Apr                     Moh                    But u send me the 2 as one color           01:33 PM, 02nd Apr                     Moh                    How I can solve this issue           01:33 PM, 02nd Apr                     Moh                             01:33 PM, 02nd Apr                   Prachi                   We request you to please share the order number or the email address so that we can check the details for you.           01:34 PM, 02nd Apr                     Moh                    FP040223000488 Tracking number           01:36 PM, 02nd Apr                   Prachi                   We would like to inform you once you receive the items you can visit a nearby store and return your current items, and they will issue you a voucher as a refund, which you can use to purchase the correct size from the store if it's available.               01:36 PM, 02nd Apr                   Prachi                   In case they are not able to help you, please co
 ntact us again, and we will create an online return for the items; online returns can be refunded           01:36 PM, 02nd Apr                   Prachi                   Is there anything else I can assist you with?           01:36 PM, 02nd Apr                     Moh                    The courier guy on the way to my house           01:38 PM, 02nd Apr                     Moh                    How I can change it           01:38 PM, 02nd Apr                   Prachi                   It was a pleasure to assist you.Thank you for shopping with Max.  Have a wonderful day.           01:39 PM, 02nd Apr                     Moh                    Thanks you           01:39 PM, 02nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5969458