Subject: New Reply Received - Re: ﻿ Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 11:27:45 +0000

Hi Prachi Sharma,  The customer has responded to the ticket.  Re: 	Your Click & Collect order is confirmed!   Ticket comment <div>Done but we need to chang the item because small size
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, March 31, 2023 2:19:30 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re:  Your Click &amp; Collect order is confirmed!
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5950030</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5950030<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Prachi Sharma : </div>
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<div dir="ltr">​Hi Yeelia,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
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We see that you have placed your order on 30-03-2023. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1-2 working days. You’ll receive an SMS and an email when your order is ready for
 collection.</div>
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<div dir="ltr">If you do not receive the SMS by 01-04-2023 please get back to us we will help you further.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br>
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Feel free to get in touch with us for further assistance.<br>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5950030