Subject: Ticket Assigned - Conversation with Priya Ramesh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:58:29 +0000

Hi Prachi Sharma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Priya Ramesh Priya Ramesh                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi priya ramesh, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            12:41 PM, 04th Apr                     Priya Ramesh                    My order no 4723441762           12:42 PM, 04th Apr                     Priya Ramesh                    I need return item .. their is no return link in my account           12:42 PM, 04th Apr                   Prachi                   Good Afternoon Priya, Thank you for contacting Centrepoint. This is Prachi, I will be happy to help you.           12:51 PM, 04th Apr                   Prachi                   We will forward your query to update the order status to the concerned team and will be in touch with you asap to assist you in resolving this concern.           12:54 PM, 04th Apr                   Prachi                   Once the order status gets updated you can create the return request.           12:54 PM, 04th Apr                   Prachi                   Is there anything else I can assist you with?           12:54 PM, 04th Apr                   Prachi                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           12:57 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986260