Subject: Ticket Assigned - Conversation with Mohd Muzammil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:49:12 +0000

Hi Prachi Sharma,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mohd Muzammil Mohd Muzammil                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Mohd Muzammil Bot:  Hi Mohd Muzammil, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0542895594            12:38 PM, 04th Apr                   Prachi                   Good Afternoon Mohammad, Thank you for contacting Centrepoint. This is Prachi, I will be happy to help you.           12:41 PM, 04th Apr                   Prachi                   Kindly share the order ID that you would like to return.           12:42 PM, 04th Apr                   Prachi                   Hi, I'm not getting a response from you. Are we still connected?           12:45 PM, 04th Apr                   Prachi                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           12:48 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986159