Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:59:20 +0000 (UTC)

Hi Rahaf Alotaibi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello. Nobody solved the query nor the courier company contact us. Disappointed <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 31 Mar 2023, at 9:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Safa,</div>
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<br>Thank you for contacting Centrepoint,<br><br>We sincerely apologize for the inconvenience caused.</div>
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<div dir="ltr">We have checked and as we can see a new return request has been created on 29-3-23 to avoid further delays, our shipping partner will contact you within 3-5 business days to arrange pick-up with you, once the items arrive back at our warehouse the refund will be processed on the same payment method.<br><br>Once the refund process is complete, you will receive an email with full return details.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>Thank you,<br>Centrepoint support team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5920675