Subject: New Reply Received - Late Collection | 6816441596
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 11:58:55 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late Collection | 6816441596  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/pgq1LhCLrbhURpt-gmdRyw~~/AALN9wA~/RgRmI639PVcDc3BjQgpkPn16QmTL5eq-UipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team, <br>
<br>
<br>
The order is scheduled for collection within next week starting from the 24th of April. <br>
<br>
We will proceed with the collection accordingly and our driver will contact the customer to confirm and coordinate. <br>
<br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Khateeb</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>20/4/2023 3:58 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5959010] - Late Collection | 6816441596<br>
 
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<div dir="ltr">
<div dir="ltr"><strong>Reminder</strong></div>

<div> </div>

<div>Hi Team, </div>

<div> </div>

<div><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></div>

<div> </div>

<div dir="ltr"><strong style="font-weight:700">Order ID: 6816441596</strong></div>

<div dir="ltr"><strong style="font-weight:700">Tracking ID: SD010211140</strong></div>

<div> </div>

<div dir="ltr">
<strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong>
</div>

<div dir="ltr">
<a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </div>

<div> </div>

<div dir="ltr"><strong style="font-weight:700">Customer Number : 550382469</strong></div>

<div> </div>

<div dir="ltr">Kindly update the address and arrange the collection on priority basis.</div>

<div> </div>

<div>Thanks&amp;Regards.</div>

<div dir="ltr">The Support Team.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Tue, 18 Apr at 6:33 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div> </div>
</div>

<div dir="ltr"><span class="separator">reminder 6</span></div>

<div> </div>

<div><span class="separator">Hi Team, </span></div>

<div> </div>

<div><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></div>

<div dir="ltr"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></div>

<div> </div>

<div><span class="separator">Thanks&amp;Regards.</span></div>

<div dir="ltr"><span class="separator">The Support Team.</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Sun, 16 Apr at 2:59 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator">reminder 5</span></span></div>

<div> </div>

<div><span class="separator"><span class="separator">Hi Team, </span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></div>

<div> </div>

<div><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">The Support Team.</span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Fri, 14 Apr at 1:54 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">reminder 4</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Hi Team, </span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">The Support Team.</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Wed, 12 Apr at 6:04 PM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">reminder 3</span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team, </span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">The Support Team.</span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5959010