Subject: New Reply Received - Late collection - 6816662736
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 14:51:30 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late collection - 6816662736  Ticket comment <div dir="auto">Dear Sir</div>
<div dir="auto">no one get contact with me as of today.</div>
<div dir="auto">so bad, the service you are providing to your clients is below expectation.</div>
<div dir="auto">you are asking for another number while you not reaching me on mobile number.</div>
<div dir="auto">pls send your team to collect  the item which was delivered 3 weeks back broken.</div>
<div dir="auto">056 2904997 my mobile number</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, April 13, 2023 11:19:35 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Late collection - 6816662736
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6000995</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6000995<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Dalal Alarawi : </div>
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<div dir="ltr" style="margin:0in 0in 0.0001pt">Hi dear customer,</div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">Thankyou for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt">As per our team, they try to attempt collection 3 times in this number (562904997) with no respond from you.</span></div>
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<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt">Please provide us with any
<strong>alternative number</strong> so we can further assist you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt">Welook forward to hearing from you.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt"> </span></div>
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<div><span style="font-size:10.5pt">Your friends,</span></div>
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<span style="font-size:10.5pt">The </span><span style="font-size:10.5pt">S</span><span style="font-size:10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6000995