Subject: Note Added - [#6044749] pending refund 6817130167
From: Home Box <[email-masked]>
To: [email-masked], [email-masked]
Date: Thu, 20 Apr 2023 09:53:29 +0000 (UTC)

Hi ,    Karim Asklany added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044749    Subject:  pending refund 6817130167   Requester: Raghad Almatani    Note Content:   <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Wrong delivered items cannot be processed - proceed manual refund and close.</div>
<div dir="ltr"><br></div>
<div> </div>
<table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse;width:652pt" width="867"><tbody>
<tr>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border: 0.5pt solid windowtext; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); height: 15pt; width: 58pt" width="8.881199538638985%">RMA</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 65pt" width="9.91926182237601%">INVOICE_NO</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 86pt" width="13.264129181084199%">AWB_NO</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 53pt" width="8.073817762399077%">TEM_ID</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 206pt" width="31.718569780853517%">ITEM_DESC</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 41pt" width="6.228373702422146%">STATUS</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 43pt" width="6.57439446366782%">RETURN</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 50pt" width="7.612456747404845%">RECEIVED</td>
<td class="xl65" style="color: black; font-size: 15px; font-weight: 700; font-style: normal; text-decoration: none; font-family: Calibri, sans-serif; text-align: center; vertical-align: bottom; border-top: 0.5pt solid windowtext; border-right: 0.5pt solid windowtext; border-bottom: 0.5pt solid windowtext; border-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial; background-color: rgb(189, 215, 238); border-left: none; width: 50pt" width="7.7277970011534025%">UNXPCTD</td>
</tr>
<tr>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;border-top:none">1004137261</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">6817130167</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">RP0329230015226</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">163406542</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">Juana storage box - 55L - Transparent Aqua</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">CLOSED</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
</tr>
<tr>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;height:15.0pt;border-top:none">1004137261</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">6817130167</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">RP0329230015226</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">162400850</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">Juana storage box - 55L - Transparent</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">CLOSED</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">0</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
<td class="xl66" style="color:black;font-size:15px;font-weight:400;font-style:normal;text-decoration:none;font-family:Calibri, sans-serif;text-align:center;vertical-align:bottom;border:.5pt solid windowtext;border-top:none;border-left:none">1</td>
</tr>
</tbody></table>
</div>