Subject: Note Added - [#6007342] maintenance - 6184202766
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 08:44:24 +0000

Hi ,    Yahia Sholkami Taha added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007342    Subject:  maintenance - 6184202766   Requester: Sayed Khaled    Note Content:   <div class="WordSection1">
<div class="MsoNormal">
<a id="OWAAM475E37A97BE2491C974A881DA0B4064B" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kalyan Khadka</span></a> Please replace mentioned part and close the issue. 
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Best Regards</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:12.0pt;color:black">Yahia Taha</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><b><span style='font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>800-1110888</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><b><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:gray'></span></b>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAxNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._dLTgJmgwgQVzrHFmWNIVEGaZPNe8Yj1OmcpGM417Ys" data-id="2044017815017" alt="lg"></span><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FNJsqB4naS72n6iGT-UNamfWx-VP4P0sr6dKVXNGIN8" data-id="2044017815018" alt="hb"></span><span style="color:black"></span>
</div>
<div></div>
<div></div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal"><b></b></div>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Kalyan Khadka &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Wednesday, April 19, 2023 3:08 PM<br>
<b>To:</b> Yahia Taha &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6007342] - maintenance - 6184202766</div>
<div></div>
<div></div>

<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Dear <a id="OWAAM4291212671914E7D9B86865B86419F56" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Yahia Taha</span></a>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal">Regarding below customer issue, team was visited and report as follows</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">The order was delivered on 06-Dec-2022<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">As per team center pc of the Amberley bed got damaged in short period of time<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">It seem poor quality issue<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Cannot repair without replacement of center pc<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Item id 164015781 Amberley Twin Bed - 120x200 cms – Beige<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Stock in SOH “1”<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Attached picture for your reference
<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Customer wants replacement of the damage pc<div></div>
</li>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3">Kindly advise further<div></div>
</li>
</ul>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"><img width="548" height="486" style="width:5.7083in;height:5.0625in" id="Picture_x0020_6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAxOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vG5gY1MhoaqgYxqDiJuNH7MB69NWpZxOc1o4DTMpW3A" data-id="2044017815019"></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
</span></b></div>
<div></div>
<div></div>
<div class="MsoNormal" style="margin-bottom:12.0pt">
<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal">
<span style="color:#002060"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAyMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.SsSXB7Iox-v2tdrWek0gYe0_QaGPBoOY3bILEUpeEvY" data-id="2044017815020"></span><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_5" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAxOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.FNJsqB4naS72n6iGT-UNamfWx-VP4P0sr6dKVXNGIN8" data-id="2044017815018"></span><span style="color:#002060"><img width="94" height="64" style="width:.9791in;height:.6666in" id="Picture_x0020_14" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzgxNTAyMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vQQ8GNUhs-TVuVrsRblr8T2mOtjx8jcq7t27lh7OVP0" data-id="2044017815021"></span><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<div class="MsoNormal">
<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, April 9, 2023 4:22 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#6007342] - maintenance - 6184202766</div>
<div></div>
<div></div>
</div>
</div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="color:indianred"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"></span></div>
<div> </div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HI team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Inspection approved.
</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx asked for maintenance for (<b>Amberley Twin Bed ×2Q</b>)  a</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:6184202766</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID:4789145</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date :20-Nov-2022</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 9 Apr at 1:32 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
</span></span><span class="separator"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Inspection approved.  
</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal">
<b><span style="font-size:12.0pt;font-family:-apple-system;color:black">Best Regards</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style="font-size:12.0pt;font-family:-apple-system;color:black">Yahia Taha</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Customer Care Team Leader - Home box</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>800-1110888</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><span style='font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:gray'>Ext: 3457</span></b><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:10.5pt;font-family:-apple-system"><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a>
</span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkwOTU0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uB3Ge8gIHgfOwdHulvqJpfsNiMBnKU12-8tNNWnt1gA" alt="lg"></span><span style="font-size:10.5pt;font-family:-apple-system;color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkwOTU0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xhwXVeAlfrPMsk3cnbahPBS6z7yphE4WklEwMOYVgdA" alt="hb"></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Friday, April 7, 2023 10:53 AM<br>
<b>To:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6007342] - Query from WhatsApp</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
</span></i></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">​HI team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Request</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">approval for maintenance - 6184202766</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">​</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement:</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Cx asked for maintenance for (<b>Amberley</b></span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Twin Bed ×2Q</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">)</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247"> a</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:6184202766</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID:4789145</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date :20-Nov-2022</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal" style="background:white">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247">assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system"> </span></div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<table class="MsoNormalTable" border="0" cellpadding="0" style="background:#F4F8FA">
<tbody>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt"></td>
</tr>
</tbody>
</table>
</blockquote>
</div>
</div>
</div>
<div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6007342:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
 nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
<a href="http://www.landmarkgroup.com/" rel="noreferrer">www.landmarkgroup.com</a> </span></div>
<div></div>
<div></div>
</blockquote>
</div>
</blockquote>
</div>
</div>
<div class="MsoNormal">
<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6007342:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
</span>
</div>
<div></div>
<div></div>
</div>
</div>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. <a href="http://www.landmarkgroup.com" rel="noreferrer">www.landmarkgroup.com</a>
</blockquote></div>

Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815025'>1681123612671.jpg</a><br />2. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815028'>1681123612682.jpg</a><br />3. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815030'>1681123612689.jpg</a><br />4. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815032'>1681123612697.jpg</a><br />5. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815035'>1681123612705.jpg</a><br />6. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815038'>1681123612714.jpg</a><br />7. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815041'>1681123612722.jpg</a><br />8. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017815043'>1681123612735.jpg</a>