Subject: New Reply Received - Late Delivery 6820061360
From: Home Box <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 07:45:22 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late Delivery 6820061360  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/IzkPisGcT4vyYJMzULwf4w~~/AALN9wA~/RgRmIiENPVcDc3BjQgpkPo3tQGTHXnY0UhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,  <br>
<br>
Kindly note the order has been exported to be returned due to aging.<br>
<br>
Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>19/4/2023 5:29 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6036792] - Late Delivery 6820061360<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Late Delivery</div>

<div dir="ltr"> </div>

<div dir="ltr">Order ID:<span dir="ltr"> 6820061360</span>
</div>

<div dir="ltr">Tracking ID:<span dir="ltr"> SD010304429</span>
</div>

<div dir="ltr">Cx Contact no<span dir="ltr">: 595113047</span>
</div>

<div dir="ltr"> </div>

<div dir="ltr">Assistance Required: Need urgent Delivery</div>

<div dir="ltr">Issue Description: Customer placed the order on (<span dir="ltr">Apr 4, 2023</span>). But the order is still not delivered.</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly contact the customer on the following phone number (<span dir="ltr">595113047</span>) to arrange an urgent delivery.</div>

<div dir="ltr"> </div>

<div dir="ltr">Thanks &amp; Regards, </div>

<div dir="ltr"><span dir="ltr">HomeBox Cs Team</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Fri, 14 Apr at 11:40 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">
<div> </div>
</div>

<div dir="ltr"><span class="separator">reminder </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Hi Team,</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Late Delivery</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Order ID:<span dir="ltr"> 6820061360</span> </span></div>

<div dir="ltr"><span class="separator">Tracking ID:<span dir="ltr"> SD010304429</span> </span></div>

<div dir="ltr"><span class="separator">Cx Contact no<span dir="ltr">: 595113047</span> </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Assistance Required: Need urgent Delivery</span></div>

<div dir="ltr"><span class="separator">Issue Description: Customer placed the order on (<span dir="ltr">Apr 4, 2023</span>). But the order is still not delivered. </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Kindly contact the customer on the following phone number (<span dir="ltr">595113047</span>) to arrange an urgent delivery. </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Thanks &amp; Regards, </span></div>

<div dir="ltr"><span class="separator"><span dir="ltr">HomeBox Cs Team</span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Wed, 12 Apr at 5:01 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
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<div dir="ltr"><span class="separator"><span class="separator">Reminder </span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator">Hi Team,</span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Late Delivery</span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Order ID:<span dir="ltr"> 6820061360</span> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Tracking ID:<span dir="ltr"> SD010304429</span> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Cx Contact no<span dir="ltr">: 595113047</span> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Assistance Required: Need urgent Delivery</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">Issue Description: Customer placed the order on (<span dir="ltr">Apr 4, 2023</span>). But the order is still not delivered. </span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Kindly contact the customer on the following phone number (<span dir="ltr">595113047</span>) to arrange an urgent delivery. </span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator">Thanks &amp; Regards, </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr">HomeBox Cs Team</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Tue, 11 Apr at 1:41 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

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<div><span class="separator"><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6036792" rel="noreferrer">#6036792</a> raised by حسان مساعد ([email-masked]).</span></span></span></div>
</div>

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<div> </div>
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<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Hi Team,</span></span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Late Delivery</span></span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Order ID:</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap"> 6820061360</span> </span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Tracking ID:</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap"> SD010304429</span> </span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Cx Contact no</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">: 595113047</span> </span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Assistance Required: Need urgent Delivery</span></span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Issue Description: Customer placed the order on (</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Apr 4, 2023</span><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">). But the order is still not delivered.</span> </span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Kindly contact the customer on the following phone number (</span><span dir="ltr" style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">595113047</span><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">) to arrange an urgent delivery.</span> </span></span></span></div>

<div dir="ltr" style="line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt"> </div>

<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Thanks &amp; Regards, </span></span></span></span></div>

<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span class="separator"><span class="separator"><span class="separator"><span style="font-size:10.5pt;font-family:'roboto' , sans-serif;color:#183247;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">HomeBox Cs Team</span></span></span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Tue, 11 Apr at 12:26 PM <span class="separator">, حسان مساعد &lt;[email-masked]&gt; wrote: </span></span></span></span>

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	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">كيف يمكنني مساعدتك به اليوم 1 - للمساعدة في انشاء طلب جديد 2 - العروض والخصومات 3 - للتحقق من حالة الطلب او التسليم 4 - للاسئلة حول الارجاع او استرداد المبلغ 5 - للشكاوي 6 - لمعرفة مواقع المتاجر الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد "/0</span></span></span></span></div>
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	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">يرجى المشاركة برقم الطلب (إذا قمت بتقديم الطلب أون لائن) أو رقم الفاتورة (إذا قمت بعملية الشراء في المتجر). سيتم ذكر رقم الطلب في رسالة البريد الإلكتروني الخاصة بالتأكيد. إذا لم يكن لديك رقم طلب أو فاتورة ، فيرجى مشاركة رقم الهاتف الذي تم استخدامه أثناء تاكيد الطلب بتنسيق 0512345678</span></span></span></span></div>
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	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">يرجى مشاركة البريد الاكتروني الخاص بك.</span></span></span></span></div>
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	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">شكرًا لك ، يُرجى الرد الآن برقم واحد يتوافق مع سؤالك: 1. متى سأحصل على طلبي؟ 2. تغيير تاريخ التسليم لطلبي 3. تغيير عنوان التسليم الخاص بي 4. تحديث رقم الهاتف البديل للتسليم 5. للأسئلة حول تركيب طلب الأثاث الخاص بي 6. للشكاوى بخصوص تسليم طلبي 7. لدي سؤال آخر حول تسليم طلبي الرجاء الرد برقم واحد فقط. مثال للرد "1" للتحقق من حالة طلبك</span></span></span></span></div>
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	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">إذا كنت تتحقق من حالة طلب توضيل الأثاث ، فسيتم التوصيل في التاريخ الذي حددته إثناء تقديم الطلب. بالنسبة إلى العناصر بخلاف الأثاث ، يستغرق توصيلها من 3 إلى 5 أيام عمل. سيتم التواصل معك من قبل فريق الشحن قبل الوصول إليك للتوصيل</span></span></span></span></div>
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	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">سنطلب منك بمزيدًا من المعلومات لكي نحقق في مشكلتك بشكل أكبر .</span></span></span></span></div>
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	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">يرجى توضيح استفسارك بالإضافة إلى تضمين أكثر ما تستطع من التفاصيل في رسالة واحدة.</span></span></span></span></div>
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	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span></span></span>

	<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">تاريخ طلبي ف الموقع 9 أبريل والان 10 أبريل والا الان لم يتواصل معاي اي مندوب لتوصيل الطلب ؟</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:10:12 am </span></span></span></span></div>
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	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك.</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:10:12 am </span></span></span></span></div>
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	<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">User</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span></span></span>

	<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">تاريخ طلبي ف الموقع8 أبريل والان 10 أبريل والا الان لم يتواصل معاي اي مندوب لتوصيل الطلب ؟</span></span></span></span></div>
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	<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span>

	<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:10:56 am </span></span></span></span></div>
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	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك.</span></span></span></span></div>
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	<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span>

	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:10:56 am </span></span></span></span></div>
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	<div style="padding:0 5px 0 0;font-size:12px;color:#6f7071;margin-left:33px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">User</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png" style="width:30px;height:30px;border-radius:50% 6px 50% 50%;margin-right:3px" width="30px"> </span></span></span></span>

	<div style="border-radius:4px 20px 20px;background:#a8ddfd;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">1</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px;margin-left:33px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:11:08 am </span></span></span></span></div>
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</td>
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	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى انتظار الرد هنا.</span></span></span></span></div>
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	<span class="separator"><span class="separator"><span class="separator"><span class="separator"> </span></span></span></span>

	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:11:09 am </span></span></span></span></div>
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</div>
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	<tr style="border:none">
	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك.</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:11:23 am </span></span></span></span></div>
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	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div> </div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 07:11:38 am </span></span></span></span></div>
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	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div>
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">"بخصوص طلبك غير الأثاث , حيث يمكنى التحقق من حالة الطلب أنه قيد الشحن، يمكنك تتبع الطلب على الرابط التالي: <a href="https://tracking.shipadelivery.com/?bc=%C2%A0" rel="noreferrer">https://tracking.shipadelivery.com/?bc= </a> باستخدام رقم التتبع SD010304429</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 11:25:58 am </span></span></span></span></div>
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	<td style="padding:10px 20px;font-size:13.6px;color:#3f3f46">
	<div>
	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div>
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">سأرفع الآن هذا الشكوى إلى فريق شركة الشحن للتحقيق. سأقوم أيضًا بتسجيل الشكوى في النظام. سنرسل إليك بريدًا إلكترونيًا بمجرد حصولنا على المزيد من التحديثات. قد يستغرق يومين من العمل. سنتعامل مع هذا على سبيل الأولوية. يرجى انتظار رد منا.</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 11:25:58 am </span></span></span></span></div>
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	<div style="font-size:12px;font-weight:500;color:#6f7071;margin-right:30px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hannah HB KSA Bot</span></span></span></span></div>
	<span class="separator"><span class="separator"><span class="separator"><span class="separator"><img class="inline-image" height="30px" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png" style="width:30px;height:30px;border-radius:6px 50% 50% 50%;margin-left:5px" width="30px"> </span></span></span></span>

	<div style="border-radius:20px 4px 20px 20px;background-color:#ffffff;max-width:320px;padding:12px">
	<div>
	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم:</span></span></span></span></div>

	<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">1 اغلاق المحادثة<br>
	2 اضافة معلومات أخرى تتعلق باستفسارك.<br>
	3 اعادة بدء المحادثة من البداية.</span></span></span></span></div>
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	<div style="color:#999999;font-size:11px"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Tue, 11/04/23 11:25:59 am </span></span></span></span></div>
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