Subject: Note Added - [#6125685] Late Delivery - 6823749194
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 06:53:22 +0000 (UTC)

Hi ,    Marniel Baul added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6125685    Subject:  Late Delivery - 6823749194   Requester: روى تركي    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dears,<br>
Noted and will arrange accordingly. </div>
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<div class="MsoNormal">Thanks and Regards,</div>
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<div class="MsoNormal"><b><span style="font-size:12.0pt">Marneil Anne Baul-Sabocojan</span></b></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Customer Success Specialist</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">Aramex International LLC. </span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +971 4 6076421</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt">T.  +966 115121821</span></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, April 20, 2023 8:24 AM<br>
<b>To:</b> Marniel Baul &lt;[email-masked]&gt;<br>
<b>Cc:</b> ALL RUH OPS - Landmark &lt;[email-masked]&gt;; Ahmad Alawneh &lt;[email-masked]&gt;; [email-masked]; [email-masked]<br>
<b>Subject:</b> Fwd: [#6125685] - Late Delivery - 6823749194</div>
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<strong><span style='font-size:10.5pt;font-family:"Calibri",sans-serif;color:red'>[CAUTION: EXTERNAL EMAIL] </span></strong><span style="font-size:10.5pt;color:red">This email originated
<strong><span style='font-family:"Calibri",sans-serif'>outside</span></strong> of Aramex.
<strong><span style='font-family:"Calibri",sans-serif'>DO NOT CLICK</span></strong> on
<strong><span style='font-family:"Calibri",sans-serif'>LINKS</span></strong> or <strong>
<span style='font-family:"Calibri",sans-serif'>ATTACHMENTS </span></strong>unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to
<strong><span style='font-family:"Calibri",sans-serif'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:red">[email-masked]</span></a>. #BeCyberSmart</span></strong></span><span style="font-size:11.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6125685" rel="noreferrer">#6125685</a> raised by روى تركي (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Order ID:</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'> 6823749194</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Tracking ID:</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'> 49086522413</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Cx Contact no</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>:</span>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>560575950</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal" style="background:white"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Assistance Required:</span></div>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Need urgent Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>placed the order on (<b>Apr</b></span></div>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>15, 2023</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>).
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>the order is still not delivered.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal" style="background:white"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Kindly contact the customer</span></div>
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<div class="MsoNormal" style="background:white"><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>on the following phone number (<b>560575950</b>)</span></div>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>to arrange an urgent delivery.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#183247;background:white'>Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Thu, 20 Apr at 8:21 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا،</span><span dir="LTR"></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك.</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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