Subject: Note Added - [#6115224] Not delivered - 6824700253
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Thu, 20 Apr 2023 02:45:53 +0000

Hi ,    Homeboxcrm Tabukpark added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115224    Subject:  Not delivered - 6824700253   Requester: الوسن الحامد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear team,</div>
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<div class="MsoNormal">We have done refund on below order as per customer request.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Fahad Rashidi</div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 19, 2023 8:13 AM<br>
<b>To:</b> Homeboxmanager Tabukpark &lt;[email-masked]&gt;; Homeboxma Tabukpark &lt;[email-masked]&gt;; Homeboxcrm Tabukpark &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6115224] - Not delivered - 6824700253</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6115224" rel="noreferrer">#6115224</a> raised by
<span lang="AR-SA" dir="RTL">الوسن الحامد</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Wrong delivery</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date:</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Apr 17, 2023</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID:</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">6824700253<br>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Delivery</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Date: 4/19/23</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Tracking</span></b></div>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">ID: 103707389<br>
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Need investigation</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">and POD</span></b><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<div class="MsoNormal" style="background:white"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Issue</span></strong></div>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">description: </span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Customer is complaining that he did not receive
 the order. cx want refund.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">check and assist.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247">The HomeBox</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Support Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Wed, 19 Apr at 9:10 AM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نحن نقدر صبرك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>أصدقائك ،</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم</span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6115224:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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