Subject: Note Added - [#5982923] damaged WWD item 6818122564
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 10:57:01 +0000 (UTC)

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5982923    Subject:  damaged WWD item 6818122564   Requester: Maheralghwari    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Team was sent today to check the issue but customer is out of Jeddah</div>
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<div>From: Kalyan Khadka <br>
<b>Sent:</b> Monday, April 17, 2023 7:57 PM<br>
<b>To:</b> Landmark Group &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5982923] - damaged WWD item 6818122564</div>
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<div class="MsoNormal">Team was sent last time he did not answer, we will again visit within 3 days to check the issue in detail</div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 17, 2023 4:21 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5982923] - damaged WWD item 6818122564</div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6818122564</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 29 Mar 2023</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>CRM No: 4801506</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained the product (<b> Klara 2-Door High Gloss Wardrobe with Drawer and Mirror - </b>)received  damaged. Please find the attached images. Kindly
 check and assist. (<strong><span style="font-family:Roboto"> cx confirmed that he want team to visit him after Eid  )</span></strong></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-Apple-System",serif;color:#183247'></span>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>On Sun, 16 Apr at 2:21 PM
<span class="separator">, Kalyan.khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>We have been calling customer since half an hour but customer not answering</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, April 11, 2023 10:44 AM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5982923] - damaged WWD item 6818122564</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Hi Team,</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Damaged WWD </span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order No: 6818122564</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date: 29 Mar 2023</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>CRM No: 4801506</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement: Cx complained the product (<b> Klara 2-Door High Gloss Wardrobe with Drawer and Mirror - </b>)received  damaged. Please find the attached images. Kindly
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Damaged</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 6818122564</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date: 29 Mar 2023</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:black'>No: 4777491</span></b><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Cx complained the product (<b> Klara</b></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">2-Door High Gloss Wardrobe with Drawer and Mirror - </span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">)received</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> damaged. Please find the attached images. Kindly check and assist. (<strong><span style="font-family:Roboto"> cx confirmed that no one visit him )</span></strong></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>On Mon, 10 Apr at 11:03 AM
<span class="separator">, Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا، </span><span dir="LTR" style='font-size:10.5pt;font-family:"-Apple-System",serif'></span>
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<span lang="AR-SA" style="font-size:10.5pt">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.
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<span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'><span dir="LTR"></span><span dir="LTR"></span> </span><span style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.
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<span lang="AR-SA" style="font-size:10.5pt">نحن نقدر صبرك. </span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ، </span><span lang="AR-SA" style="font-size:10.5pt"></span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم </span><span dir="LTR" style="font-size:10.5pt"></span>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5982923:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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<span style='font-size:10.5pt;font-family:"-Apple-System",serif'>This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure,
 which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any
 action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5982923:1125156</span><span style='font-size:10.5pt;font-family:"-Apple-System",serif'>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
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