Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 19 Apr 2023 02:52:59 +0000 (UTC)

Hi Dalal Alarawi,  The customer has responded to the ticket.  Returns  Ticket comment <div>Here are the pictures</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcwNDQzMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MLenyEwEoO7FaiVSd2ahJl9pYs7M902ED0y4kdxAVzM" data-id="2044017704430"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcwNDQzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3fe_c-PXnD9XlkBINGvqIEjLTLJu7OwheGbuGxIzTOE" data-id="2044017704431"><img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcwNDQzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eQX21TFm6nkRadnHmtrnLz3gJq97xAJqFKz4mf8Cz7g" data-id="2044017704433"><img alt="image3.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzcwNDQzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.LpuZKQNa2kVZLj6G_OKhzhpwu4QrnTseyfNfMnsLXx8" data-id="2044017704434"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 18 Apr 2023, at 10:29 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 6049057</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 6049057<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Dalal Alarawi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div style="margin: 0in 0in 0.0001pt" dir="ltr">Dear customer,</div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt">Thankyou for getting in touch with us.</span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt" dir="ltr">Pleaseprovide us with picture for the damage so we can further assist you.</span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt"> </span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt">Welook forward to hearing from you.</span></div>
<div style="margin: 0in 0in 0.0001pt"><span style="font-size: 10.5pt"> </span></div>
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<div><span style="font-size: 10.5pt">Your friends,</span></div>
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<span style="font-size: 10.5pt">The </span><span style="font-size: 10.5pt">S</span><span style="font-size: 10.5pt">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6049057