Subject: Note Added - [#6030056] Missing parts,6808682623
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 07:17:32 +0000 (UTC)

Hi ,    Maaz Haque added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030056    Subject:  Missing parts,6808682623   Requester: ☺️    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi Ashraf,</div>
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<div class="MsoNormal">The item has only 7 shelves. Kindly inform the customer about the same. Please find pictures attached for your reference.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Maaz Rizwan</div>
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<div>From: Nazam Hussain &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, April 13, 2023 10:58 AM<br>
<b>To:</b> Maaz Haque &lt;[email-masked]&gt;; Aslam Khan Mazid Khan &lt;[email-masked]&gt;; Iliyas Belliyaru &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#6030056] - Missing parts,6808682623,6818764035</div>
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<div class="MsoNormal">Dear <a id="OWAAM28B1D46B7B3545F2B680E1222596722A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Maaz Haque</span></a> ,
<a id="OWAAM7606E33D5EED41E59024161BD05EE332" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aslam Khan Mazid Khan</span></a>,</div>
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<div class="MsoNormal">Please check warehouse available stock and confirm.</div>
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<b>From:</b> HBfeederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, April 13, 2023 2:45 AM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Feederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suman Khatri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Mohd Gulbahar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aslam Khan Mazid Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Nazam Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; vivekanandan Venugopal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Vakeel Ahmad &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Suresh Kuridath &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#6030056] - Missing parts,6808682623,6818764035</div>
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<div class="MsoNormal">Dear Mr.  <a id="OWAAM25586031D5C34F98B5D9899DDEBF54DA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aslam Khan Mazid Khan</span></a> and
<a id="OWAAM109AFB4F4F884377B3366F9B7C69BE08" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Nazam Hussain</span></a>
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<div class="MsoNormal">As per below mail we’ve created pending note, please check physically in stock and resolve the both issues.</div>
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<span style="background:yellow;mso-highlight:yellow">and As per website there have 11 shelves, but only 7 shelves were delivered</span>. and customer asking for deliver of missing shelves" please arrange to (Sandeep team-Military City L)</span></div>
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<div class="MsoNormal"><b><span lang="EN-GB" style='font-family:"Times New Roman",serif;mso-fareast-language:EN-GB'>Md Ashraf Ansari
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<div class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-GB">HDO - ABHA</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-GB">EXT: 7344</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-GB">Mobile +966540326594</span></div>
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<div class="MsoNormal"><span lang="EN-GB" style="mso-fareast-language:EN-GB">Email:
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Wednesday, April 12, 2023 5:40 PM<br>
<b>To:</b> Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 HBfeederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Feederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Suman
 Khatri &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd Gulbahar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6030056] - Missing parts,6808682623</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Reminder</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Hi <a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Feederwarehouse Abha</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@HBfeederwarehouse Abha</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Suman Khatri</span></a>
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@Mohd Gulbahar</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">Please check this complaint and revert there’s shelves are missing</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">Best Regards</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Tue, 11 Apr at 2:49 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The number was mentioned in website is correct
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">In left : 4</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The total is 11
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi <a id="OWAAMBB881EF8B11A45D5B7D03D823D271879" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none">@Feederwarehouse Abha</span></a>
<a id="OWAAM6DD57BF63F7E4F2481FB00B75F328E8A" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none">@HBfeederwarehouse Abha</span></a>
<a id="OWAAM32C1B09E8BD1456FBC6CC489DBD7E992" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none">@Suman Khatri</span></a>
<a id="OWAAM8C7035C94E464BBFB0B056AD6693EBE4" href="mailto:[email-masked]" rel="noreferrer">
<span style="font-family:-apple-system;text-decoration:none">@Mohd Gulbahar</span></a>,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check this complaint and revert there’s shelves are missing
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<b><span style="font-size:10.5pt;font-family:-apple-system;color:#1F497D">Best Regards</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system"><a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a></span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><span style="font-size:10.5pt;font-family:-apple-system"><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">From: Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 10, 2023 3:22 PM<br>
<b>To:</b> Faizal Maradeya &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Hamza Nouri Ahmad Abu Azzam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>; HBfeederwarehouse Abha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#6030056] - Missing parts,6808682623</span></div>
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<b><i><span style="font-size:13.5pt;font-family:-apple-system;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6030056" rel="noreferrer">#6030056</a> raised by
</span><span style='font-size:10.5pt;font-family:"Segoe UI Emoji",sans-serif'>☺️</span><span style="font-size:10.5pt;font-family:-apple-system"> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hello Mr. Faizal,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check this item as per the website the item contains 11 shelves, however, as per CRM no(4785114) the item contains only 6 shelves in-store and warehouse.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check and update the correct information on the website.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Dear Mr. Yehia,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Kindly check and advise for the same as the customer received the item with 6 shelves and he's complaining about the same </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">order no :(6808682623)</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">CRM id :(<span style="color:black">4785114</span> )</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please check and assist.</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system">On Mon, 10 Apr at 3:57 PM
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI Emoji",sans-serif'>☺️</span></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">مرحبا</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:36 am
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">Conversation reopened due to new incoming message</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:36 am
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
 I am Hannah, your support Bot.</span><span style="color:black"> </span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">مرحبا، شكراً للتواصل مع هوم بوكس</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>! </span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>،
 أنا هانا، بوت الدعم الخاص بك</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:37 am
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:37 am
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Bot fetching user id</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:37 am
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:37 am
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">What language do you prefer?
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Type 1 for English</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:38 am
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:51 am
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<div class="MsoNormal"><span style="font-size:10.0pt;color:#3F3F46;border:solid windowtext 1.0pt;padding:0in"><img width="100" height="100" style="width:1.0416in;height:1.0416in" id="_x0000_i1049" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzA1NzA1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WreU-LyNjjG9Vrk8joenKxn9nhjifzIquH20thKyTGo" alt="Image removed by sender."></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:52 am
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<span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>✍️</span><span style="font-size:10.0pt;color:#3F3F46">
<span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span></span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:16:52 am
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">نسيله الحاوي</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:03 am
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<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كيف يمكنني مساعدتك به اليوم 1 - للمساعدة في انشاء طلب جديد 2 - العروض والخصومات 3 - للتحقق من حالة الطلب او التسليم 4 - للاسئلة حول الارجاع او
 استرداد المبلغ 5 - للشكاوي 6 - لمعرفة مواقع المتاجر الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>"/0</span><span style="color:black">
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:04 am
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">5</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:15 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يؤسفني لسماع أنك تواجه المشاكل ترغب في تقديم شكوى بشأنها</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:16 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">الرجاء إدخال عنوان بريد إلكتروني يمكننا من خلاله الاتصال بك</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:29 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">لمساعدتنا في فهم المشكلة يرجى الرد بالرقم الذي يتوافق بشكل أفضل مع طبيعة شكواك 1. للمشكلة في المنتج أو جودة المنتج 2. للشكاوى عن عملية التوصيل
 3. للشكاوى حول الإرجاع أو الاسترداد 4. للشكاوى حول التجربة في المتجر 5. للشكوى حول موضوع آخر يرجى الرد فقط باستخدام الرقم الذي يتوافق بشكل أفضل مع طبيعة استفسارك. على سبيل المثال ، إذا كنت ترغب في تقديم شكوى عن التوصيل ، فيرجى الرد على
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>"2"
<span lang="AR-SA" dir="RTL">فقط</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:43 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">آسف لسماع ذلك. يرجى تزويدنا برقم الطلب أو رقم الفاتورة، يمكنك العثور على رقم الطلب على تأكيد البريد الإلكتروني الخاص بك للطلب أون لائن. إذا قمت
 بالشراء في المتجر، فيكون الرقم طباعة على الفاتورة. إذا لم تتمكن من العثور على أي منهما، يرجى مشاركتنا رقم الهاتف الذي استخدمته أثناء الشراء</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:17:44 am
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<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">0590661400</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:19:05 am
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<span style="font-size:10.0pt;color:#3F3F46">"""<span lang="AR-SA" dir="RTL">هوم بوكس ​​يقدم ضمان لمدة سنتين على الأثاث المحدد. للمزيد من المعلومات يرجى زيارة الموقع
</span></span><span lang="AR-SA" dir="RTL" style="color:black"><a href="https://helpsa.homeboxstores.com/ar/support/search?term=warranty" rel="noreferrer"><span lang="EN-US" dir="LTR" style="font-size:10.0pt">https://helpsa.homeboxstores.com/ar/support/search?term=warranty#</span></a></span><span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46"><span dir="RTL"></span><span dir="RTL"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:19:06 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى تزويدنا بمزيد من التوضيح حول شكواك. بالإضافة إلى أي صور لشرح الموقف</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:19:06 am
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<span lang="AR-SA" dir="RTL" style="color:#3F3F46">والله العظيم انكم سيئن هذا يمكن أكثر من عشر مرات وانا اشتكي الدولاب الي طلبته ناقص احولي خمس الرافف وانتي قدي لكم شهر ماسويت شي تعالي خذو دولابكم معاد اريده</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى مشاركة الصور التي توضح المشكلة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 09:22:07 am
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</span><span style="color:black"><a href="https://fc-use1-00-pics-bkt-00.s3.amazonaws.com/e306f3352594662ca28c6a1e6b35a47d8359469697c03b48070741c511b63cf3/f_feedbackMessage/u_f170c5f0afbe6395951f68f440c31879278e2458fb18a7182f4e3a64110b9c17/img_3esofblp0e_abe08192c836a2da3486c0295c40809c742be8b23dbba1c9a7133cfa34f08889.jpeg" target="_blank" rel="noreferrer">Click
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى
 انتظار الرد هنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى
 تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لانتظارك. هذا يتطلب مزيدًا من الإجراءات والتحقيق من قبل الوكيل. لقد قمت بتسجيل الشكوى مع التذكرة وأرسلتها إلى أحد أعضاء فريق الدعم. سوف يتصلون
 بك مرة أخرى عن طريق البريد الإلكتروني</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span><span style="color:black">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سأتواصل أيضًا مع فريق الدعم ، وأطلب منهم الاتصال بك عبر البريد الإلكتروني ، وسيتواصلون معك عبر البريد الإلكتروني</span><span dir="LTR"></span><span dir="LTR"></span><span lang="AR-SA" style="color:black"><span dir="LTR"></span><span dir="LTR"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span><span style="color:black">
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1
<span lang="AR-SA" dir="RTL">اغلاق المحادثة</span><br>
2 <span lang="AR-SA" dir="RTL">اضافة معلومات أخرى تتعلق باستفسارك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
3 <span lang="AR-SA" dir="RTL">اعادة بدء المحادثة من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Mon, 10/04/23 02:57:46 pm
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