Subject: New Reply Received - Late Delivery - 6820607251
From: Home Box <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 09:53:46 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late Delivery - 6820607251  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/NBf552sqf3tqri5mfgyM3A~~/AALN9wA~/RgRmHkqnPVcDc3BjQgpkLycXPWTmqa6BUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team, <br>
<br>
<br>
Kindly note that the shipment is currently under the return process. <br>
<br>
<br>
Best Regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Service</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0Ahttp://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png%0D%0A" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/4/2023 1:09 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6044248] - Late Delivery - 6820607251<br>
 
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<div dir="ltr"><strong dir="ltr" style="font-weight:700">reminder 5</strong></div>

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<div dir="ltr">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
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<strong style="font-weight:700">Order ID: 6820607251</strong><br>
<strong style="font-weight:700">Tracking ID: SD010324800</strong><br>
<strong style="font-weight:700">Cx Contact no: 549089318</strong>
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Assistance Required: Need urgent Delivery</div>

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<span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx want the order </strong></span>Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sat, 15 Apr at 4:47 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator"><strong>reminder 4</strong></span></div>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
<strong>Order ID: 6820607251</strong><br>
<strong>Tracking ID: SD010324800</strong><br>
<strong>Cx Contact no: 549089318</strong> </span></div>

<div dir="ltr">
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<span class="separator">Assistance Required: Need urgent Delivery </span>
</div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx want the order </strong></span>Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Fri, 14 Apr at 11:53 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx want the order </strong></span>Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Thu, 13 Apr at 4:57 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx confirmed now he want the order  </strong></span></span></span></span></div>

<div dir="ltr">
<br>
<span class="separator"><span class="separator"><span class="separator">Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span></span>
</div>

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<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Wed, 12 Apr at 1:56 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></span></span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><span dir="ltr">Issue Description: <strong>Cx confirmed that he was not able to receive the order and now he want the order  </strong></span></span></span></span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><span dir="ltr">Customer placed the order on (Apr 5, 2023). But the order is still not delivered.</span><br>
<br>
Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044248