Subject: New Reply Received - Re: Order confirmed!
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 20:20:15 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Re: Order confirmed!  Ticket comment <div dir="auto">
<div dir="auto">I want to return the mattress we found it very firm than our expectations.</div>
<div dir="auto">Please return or exchange it with thanks</div>
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<div>On Sat, 15 Apr 2023, 10:49 pm Sidra Kanwal, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" class="gmail_attr">On Sat, 15 Apr 2023, 2:08 pm Home Box, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Dear Valued customer ,<br><br>Thank you for your patience and understanding.<br><br>We would like to apologize for the inconvenience caused to you.<br><br>Kindly share pictures of the mattress ,showing the item still in original packing that we can check with team and update you accordingly .<br><br>Feel free to contact us if you need further assistance.<br><br>Your friends,<br>Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6063630