Subject: Note Added - [#6007179] Maintenance - 29014201323120230227
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 18:42:21 +0000 (UTC)

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007179    Subject:  Maintenance - 29014201323120230227   Requester: Faisallll9166    Note Content:   <div class="WordSection1">
<div class="MsoNormal">We never asked customer to replace it</div>
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<div class="MsoNormal">Team was sent today, report will be submit tomorrow </div>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 6:09 PM<br>
<b>To:</b> Kalyan Khadka &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;; AmirKhan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6007179] - Maintenance - 29014201323120230227</div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HI team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Follow up</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">: with refer to 4803253 cx inform us that you visit him and inform
 him that you will replace the table, pls inform us when you will replace.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID: 29014201323120230227</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID: 4819496</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date : 27-Feb-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist. check the trail email</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 9 Apr at 4:03 PM
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HI team.</span><span style="color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Inspection Approved</span></strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">: Customer want maintenance for (P-Kulltorp/Novi 1 4 Dining Set- Sonoma)
 as the screws was not good assembled until it fall out, Note that as per customer, Order was delivered and assembled by our team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID: 29014201323120230227</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID: 4796082</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date : 27-Feb-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and assist. check the trail email</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">HomeBox Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system;color:#183247"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 9 Apr at 3:03 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Inspection approved.  
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<b><span style="font-size:12.0pt;font-family:-apple-system;color:black">Best Regards</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:12.0pt;font-family:-apple-system;color:black">Yahia Taha</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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</span><span style="font-size:10.5pt;font-family:-apple-system"><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a>
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<b>Sent:</b> Sunday, April 9, 2023 2:00 PM<br>
<b>To:</b> Yahia Taha &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6007179] - Maintenance - 29014201323120230227</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Request approval for maintenance </span><span style="font-size:10.5pt;font-family:-apple-system">
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">: Customer want maintenance for (P-Kulltorp/Novi 1 4 Dining Set- Sonoma)
 as the screws was not good assembled until it fall out, Note that as per customer, Order was delivered and assembled by our team.</span><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order ID: 29014201323120230227</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">CRM ID: 4790041</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Order Date : 27-Feb-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Thanks &amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6007179" rel="noreferrer">#6007179</a> raised by Faisallll9166 (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">​HI team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Request approval</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">for maintenance </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">Problem Statement</span></strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247">:</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Customer want maintenance for (P-Kulltorp/Novi 1 4 Dining Set- Sonoma) as the screws was not good assembled until it fall out, Note that as per customer,
 Order was delivered and assembled by our team.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Please find the attached</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">images. </span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">29014201323120230227</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">4790041</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247">: 27-Feb-2023</span></b><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">Kindly check and</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247">assist.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system">
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6007179:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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