Subject: Note Added - [#6080408] Late delivery - 6818922020
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 11:40:29 +0000

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6080408    Subject:  Late delivery - 6818922020   Requester: Anne Masri    Note Content:   <div class="WordSection1">
<div class="MsoNormal">++<a id="OWAAM481C22C45DC243719A86A57DE03623D8" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbalbaha MA</span></a>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 12:22 PM<br>
<b>To:</b> Kalyan Khadka &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;; AmirKhan &lt;[email-masked]&gt;;
 Hbalbaha.Manager &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6080408] - Late delivery - 6818922020</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6080408" rel="noreferrer">#6080408</a> raised by Anne Masri (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 6818922020</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">CRM ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 4817773</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cx Contact no</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">:</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">533551801</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<div class="MsoNormal" style="background:white"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required:</span></strong></div>
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<strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Need urgent Delivery</span></strong><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><strong><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description:</span></strong></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">please update the date and do the delivery to cx, cx is chasing us to know the delivery date, arrange asap</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly contact the customer</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">on the following phone number (<b>533551801</b>)</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">to arrange an urgent delivery.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">HomeBox</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Sun, 16 Apr at 1:19 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi dear customer,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We sincerely apologize for any inconvenience caused, <br>
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We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We request you to please allow us some time so we can work on this and do the needful.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">We appreciate your patience.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your Friends,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">The Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-apple-system"><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6080408:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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