Subject: Note Added - [#6016342] Damaged WWD,6819487978
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 10:56:10 +0000

Hi ,    Feederwarehouse.tabuk added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6016342    Subject:  Damaged WWD,6819487978   Requester: سارة    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team </div>
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<div class="MsoNormal">Pending delivery has been done on 13 Apr 23. Pls check with customer and close the ticket<b><span style="font-size:12.0pt;color:#1F3864"></span></b>
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<div class="MsoNormal"><b><span style="font-size:12.0pt;color:#1F3864">Thanks &amp; Regards</span></b></div>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#1F497D">Mohammed Shifan.</span></b></div>
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<span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#7F7F7F'>COD - Home Division-Tabuk</span><span style="font-size:11.5pt;color:#7F7F7F"></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MOB +966 540326129 /
</span><span style="color:#212121"> </span><span style="color:#767171">Ext</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'> -6689</span><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#767171'></span>
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<span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>MAIL:
</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'>[email-masked]</span></a><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:8.0pt;font-family:"Tahoma",sans-serif;color:#777777'>Home Centre Tabuk</span></div>
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<a href="http://landmarkgroup.com/" rel="noreferrer"><span style="color:#1F497D;text-decoration:none"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4OTQ0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.vDRUOxEnYLIxoG2izJx5lgXePNB_Xu_agjxGyxBLuJc" data-id="2044017489448"></span></a><span style="color:#1F497D"></span>
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<a href="https://www.facebook.com/LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4OTQ0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cpIQjgvNHH7VcDlKpOsaQ_7X6FfFXWeaXJ_gZ7cs1Fk" data-id="2044017489449"></span></a><span style="color:#1F497D"> </span><a href="@LandmarkArabia" rel="noreferrer"><span style="color:#5D6061;text-decoration:none"><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4OTQ1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.tCciavNWOdbPd_C6zQYPtAFpIW6KDly1c0B9ukYbVIU" data-id="2044017489450"></span></a><span style="color:#1F497D"> </span><a href="https://www.linkedin.com/company/landmark-group" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#777777;text-decoration:none'><img width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_4" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ4OTQ1MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WXaY7-LZAl-LRkVSSHbl6tewu96t1dv_T5-VCV-BNLU" data-id="2044017489451" alt="http://www.freeiconspng.com/uploads/-more-related-linkedin-vector-icon-vector-logos-linkedin-vector-logo-23.png"></span></a><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D'></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Sunday, April 16, 2023 12:47 PM<br>
<b>To:</b> Feederwarehouse Tabuk &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; Nazam Hussain &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6016342] - Damaged WWD,6819487978</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,<br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Damaged WWD</span></strong> <br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Order No: 6819487978</span></strong><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>Order Date: 02-Apr-2023</span></strong><br>
<strong><span style='font-family:"Segoe UI",sans-serif'>CRM No: 4817881</span></strong><br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Problem Statement:</span></strong> customer following up, please update us about the item that you requested it from other WH. </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Kindly check and assist.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> </span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 8 Apr at 8:28 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6016342" rel="noreferrer">#6016342</a> raised by
<span lang="AR-SA" dir="RTL">سارة</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Damaged WWD <br>
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Order No: ​6819487978<br>
Order Date: 02-Apr-2023<br>
CRM No: 4794096<br>
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Problem Statement: Cx complained the product (​Caspian Brass and Solid Wood Coffee Table - Set of 2 - Brown ) has been damaged. Please find the attached images. Kindly check and assist.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Batol<br>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6016342:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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