Subject: Note Added - [#6045854] delay C&C - 6822195624
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 03:02:49 +0000

Hi ,    Azharuddin Khan added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045854    Subject:  delay C&C - 6822195624   Requester: +966599259931    Note Content:   <div class="WordSection1">
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<a id="OWAAMD62EBBA390F546BCA0986C8C4B86226E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kanteeban Singaravelu</span></a> multiple complaint from this store
 for delay..</div>
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<div class="MsoNormal">please check and resolve as order is connected on 12<sup>th</sup> Apr from RYD WH.</div>
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<div class="MsoNormal" style="background:white"><b><span style='font-size:12.0pt;font-family:"Vijaya",serif;color:black'>Thanks &amp; Regards<i></i></span></b></div>
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<b><span style='font-size:14.0pt;font-family:"Vijaya",serif;color:black'>Azhar</span></b><b><span style='font-size:14.0pt;font-family:"Vijaya",serif'></span></b>
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<b><span style='font-size:12.0pt;font-family:"Vijaya",serif;color:#767171'>Homebox- ECOM, Riyadh</span></b><b><span style='font-size:12.0pt;font-family:"Vijaya",serif;color:#201F1E'></span></b>
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<b><span lang="FR" style='font-size:12.0pt;font-family:"Vijaya",serif;color:#595959'>Mobile</span></b><b><span lang="FR" style='font-size:12.0pt;font-family:"Vijaya",serif;color:#201F1E'>: </span></b><b><span lang="FR" style='font-size:12.0pt;font-family:"Vijaya",serif;color:#2F5496'>+966562158957,
 Ext: 4645</span></b>
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<span lang="FR" style='font-size:12.0pt;font-family:"Vijaya",serif;color:#404040'>Email</span><span lang="FR" style="color:#201F1E">:
</span><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer"><i><span lang="FR" style="color:#0563C1">[email-masked]</span></i></a></span><i><u><span lang="FR" style="color:#2F5496"></span></u></i>
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<img width="190" height="47" style="width:1.9791in;height:.4861in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ3NDkwMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wO1OF7vgtVnlfoESyshsvR1RJPbahT2shMFniH_c6Bg" data-id="2044017474900" alt="image003"><a href="http://www.homeboxstores.com/sa/en" rel="noreferrer"><span style="color:#002060;text-decoration:none"><img width="67" height="60" style="width:.7013in;height:.625in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ3NDkwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xOvqv9eCL6wW1Gf-JMwHp7yK6aWlvmmIxqrpxlBENHg" data-id="2044017474901" alt="hb"></span></a><span style="color:#002060"></span>
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<div>From: Homebox Manager Rasheed Mall Madin &lt;[email-masked]&gt;
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<b>Sent:</b> Saturday, April 15, 2023 4:50 PM<br>
<b>To:</b> Home Box &lt;[email-masked]&gt;; Homebox MA Rasheed Mall &lt;[email-masked]&gt;; Azharuddin Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> RE: [#6045854] - delay C&amp;C - 6822195624</div>
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<div class="MsoNormal"><a id="OWAAM1E8C87FDDCB2466F97900B52727F2C05" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Azharuddin Khan</span></a></div>
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<div class="MsoNormal">Many emails about customer compline the order store not receive the issue from WH not send to store.
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<div class="MsoNormal">Many email about customer compline the order store not receive the issue from WH not send to store . fined the attend .
<b>rom:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 15, 2023 12:53 PM<br>
<b>To:</b> Homebox Manager Rasheed Mall Madin &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Homebox MA Rasheed Mall &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#6045854] - delay C&amp;C - 6822195624</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
</span><a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6045854" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>#6045854</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> raised by +966599259931
 (</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>).</span>
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Hi team, <br>
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<strong><span style='font-family:"Segoe UI",sans-serif'>Click &amp; Collect Order Delay</span></strong><br>
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Order Number: 6822195624<br>
Tracking:682219562422999991<br>
Order Date: Apr 10, 2023<br>
Store Code: Box29016<br>
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Cx Placed the order on (Apr 10, 2023) and the order is still not ready at the store. Kindly check and assist. <br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sat, 15 Apr at 1:47 PM
<span class="separator">, Home Box &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>[email-masked]</span></a><span class="separator"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>&gt;
 wrote: </span></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>مرحبا،</span><span dir="LTR"></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نحن نقدر صبرك.</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>أصدقائك ،</span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>فريق الدعم</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">6045854:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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