Subject: New Reply Received - Late Delivery - 6820607251
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 12:49:48 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late Delivery - 6820607251  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/5OCw7NZyrPEblFAYom21kQ~~/AALN9wA~/RgRmG9DpPVcDc3BjQgpkOGmdOmQIK8GgUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB" alt=""></div>
Dear Team,<br>
<br>
Kindly note that the listed shipment is currently scheduled for delivery and will be attempted on urgent basis at the earliest convenience.<br>
<br>
Best regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Dokhan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/4/2023 4:47 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#6044248] - Late Delivery - 6820607251<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
<strong>Order ID: 6820607251</strong><br>
<strong>Tracking ID: SD010324800</strong><br>
<strong>Cx Contact no: 549089318</strong>
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Assistance Required: Need urgent Delivery</div>

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<span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx want the order </strong></span>Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </div>

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<blockquote class="freshdesk_quote">On Fri, 14 Apr at 11:53 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx want the order </strong></span>Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></div>

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<blockquote class="freshdesk_quote">
<span class="separator">On Thu, 13 Apr at 4:57 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator"><span dir="ltr">Issue Description: <strong dir="ltr" style="font-weight:700">Cx confirmed now he want the order  </strong></span></span></span></div>

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<br>
<span class="separator"><span class="separator">Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span>
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<span class="separator"><span class="separator">On Wed, 12 Apr at 1:56 PM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery </span></span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span dir="ltr">Issue Description: <strong>Cx confirmed that he was not able to receive the order and now he want the order  </strong></span></span></span></span></div>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span dir="ltr">Customer placed the order on (Apr 5, 2023). But the order is still not delivered.</span><br>
<br>
Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team </span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Wed, 12 Apr at 8:33 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044248" rel="noreferrer">#6044248</a> raised by +447563700978 ([email-masked]).</span></span></span></span></div>
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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Late Delivery - 6820607251<br>
<br>
Order ID: 6820607251<br>
Tracking ID: SD010324800<br>
Cx Contact no: 549089318<br>
Assistance Required: Need urgent Delivery<br>
Issue Description: Customer placed the order on (Apr 5, 2023). But the order is still not delivered.<br>
<br>
Kindly contact the customer on the following phone number (549089318) to arrange an urgent delivery.<br>
<br>
Thanks &amp; Regards, <br>
HomeBox Cs Team</span></span></span></span></div>

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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/6mvnvliMeVYgaJ_9sgN2dA~~/AALN9wA~/RgRmG9DpPlcDc3BjQgpkOGmdOmQIK8GgUhlzdXBwb3J0QGhvbWVib3hzdG9yZXMuY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6044248