Subject: Note Added - [#6037764] Damaded WWD,29025202688320230401
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 12:20:33 +0000 (UTC)

Hi ,    Homeboxcrm Cpr4 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037764    Subject:  Damaded WWD,29025202688320230401   Requester: faisal almutairi    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Dear Mr <a id="OWAAM383651" class="tWKOu mention ms-bgc-nlr ms-fcl-b" href="mailto:[email-masked]" rel="noreferrer">
@Nazam Hussain</a><br>
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<br>
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Could you please check the issue. is this any manufacturing issue? or can we replace only mention part?</div>
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<img style="max-width:100%" class="ContentPasted0 w-1557 h-105" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNzQ0ODUzNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fzJAKWT8DHAtm2MwD2xWl2RKDPE9VEzuwLRTesdv3aw" data-id="2044017448535"><br>
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Regards,</div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Ihsan.<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, April 15, 2023 2:55 PM<br>
<b>To:</b> Homeboxmanager Cpr4 &lt;[email-masked]&gt;; Homeboxma Cpr4 &lt;[email-masked]&gt;; Homeboxcrm Cpr4 &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6037764] - Damaded WWD,29025202688320230401
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<div style="color:INDIANRED"><b><i><font>CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div>Please take a look at ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6037764" rel="noreferrer">
#6037764</a> raised by faisal almutairi ([email-masked]).</div>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Hi
 Team,</span>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Damaged
 WWD </span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 No: 29025202688320230401</span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Order
 Date: 01-Apr-2023</span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:11pt; font-family:Arial; color:rgb(0,0,0); background-color:transparent; font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">CRM
 No: 4815405</span>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Problem
 Statement: Cx complained the product (</span><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:700; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">P-Costagat
 Alwan TV Unit- -Light Walnut-</span><span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">)
 has a manufacturer's error. Please find the attached images. Kindly check and assist.</span>
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<span style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">Thanks
 &amp; Regards, </span>
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<span dir="ltr" style="box-sizing:border-box; word-break:break-word; font-size:10.5pt; font-family:Roboto,sans-serif; color:rgb(24,50,71); font-weight:400; font-style:normal; font-variant:normal; text-decoration:none; vertical-align:baseline; white-space:pre-wrap">HomeBox
 Cs Team</span>
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<blockquote class="x_freshdesk_quote">On Tue, 11 Apr at 5:42 PM <span class="x_separator">
, Home Box &lt;[email-masked]&gt; wrote:
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<div dir="rtl">مرحبا،</div>
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<div dir="rtl">شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</div>
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<div dir="rtl">نعتذر بصدق عن أي إزعاج ، لقد أرسلنا استفسارك إلى الفريق المعني وسيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة.</div>
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<div dir="rtl">نطلب منك السماح لنا ببعض الوقت حتى نتمكن من العمل على ذلك والقيام بالمطلوب.</div>
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<div dir="rtl">نحن نقدر صبرك.</div>
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<div dir="rtl">أصدقائك ،</div>
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Attachments :
1. <a href='https://helpae.homeboxstores.com/helpdesk/attachments/2044017448536'>21.jpeg</a>