Subject: FW: 6810835248. Side table damage
From: Crys_HBKSA <[email-masked]>
To: "[email-masked]" <[email-masked]>, AmirKhan <[email-masked]>
Cc: Kalyan Khadka <[email-masked]>, Mujahid Abdul <[email-masked]>, Bratindra Mukherjee <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Nada Hattar <[email-masked]>, Shamsheer Musthafa <[email-masked]>, Crys_HBKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 12 Apr 2023 22:56:34 +0000

Dear team ,
Did the team pick up the product from the customer's home? The customer follows up on the complaint to get the money back

order no:6810835248
________________________________
From: Kalyan Khadka [[email-masked]]
Sent: Monday, April 10, 2023 3:38 PM
To: Crys_HBKSA; Mujahid Abdul; Yahia Taha
Cc: Gihan Danushka; Bratindra Mukherjee; Kanteeban Singaravelu
Subject: RE: 6810835248. Side table damage

@Crys_HBKSA<mailto:[email-masked]>- team was sent today to return the item but customer not answering

Pls check and update from your end

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>
Ext-2311 HDO
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Kalyan Khadka
Sent: Sunday, April 9, 2023 10:13 AM
To: Crys_HBKSA <[email-masked]>; Mujahid Abdul <[email-masked]>; Yahia Taha <[email-masked]>
Cc: Gihan Danushka <[email-masked]>; Bratindra Mukherjee <[email-masked]>; Kanteeban Singaravelu <[email-masked]>
Subject: RE: 6810835248. Side table damage

Dear @Yahia Taha<mailto:[email-masked]>

Waiting your approval to proceed further RDO

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>
Ext-2311 HDO
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Crys_HBKSA <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 9, 2023 1:04 AM
To: Mujahid Abdul <[email-masked]<mailto:[email-masked]>>; Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Cc: Gihan Danushka <[email-masked]<mailto:[email-masked]>>; Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Kanteeban Singaravelu <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6810835248. Side table damage

CAUTION: External email sender. Use care when clicking on links or opening attachments!
In the event that it is not available, please return the piece from the customer and return the amount or solve the problem. The customer is angry at the repeated communication - Sarah
________________________________
From: Mujahid Abdul [[email-masked]]
Sent: Saturday, April 08, 2023 2:38 PM
To: Kalyan Khadka
Cc: Gihan Danushka; Bratindra Mukherjee; Kanteeban Singaravelu
Subject: FW: 6810835248. Side table damage
Hi @Kalyan Khadka<mailto:[email-masked]>

No Stock in ITT .

8-Apr

6810835248

163409293

Celeste Accent End Table-White Marble & Gold

1

No Stock

Pending

Jeddah

From: Kalyan Khadka <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 8, 2023 11:58 AM
To: Mujahid Abdul <[email-masked]<mailto:[email-masked]>>
Cc: Bratindra Mukherjee <[email-masked]<mailto:[email-masked]>>; Gihan Danushka <[email-masked]<mailto:[email-masked]>>
Subject: 6810835248. Side table damage
Importance: High

Dear @Mujahid Abdul<mailto:[email-masked]>

Kindly check if the below item available in ITT

163409293

Celeste Marble Top End Table - Multicolour

Date of delivery- 21-Mar-2023

4776511

4/3/2023 4:08:26 PM

6810835248

Turki Almaalki

595552921

Complaints

pls follow up. crm : 4737841 . -ahmad nakhli

CLS

5012

More<http://urlblockederror.aspx/>

4773525

4/2/2023 8:44:41 PM

6810835248

Turki Almaalki

595552921

Complaints

The customer is upset about not communicating so far. Please solve the matter khaled

CLS

5024

More<http://urlblockederror.aspx/>

4768370

4/1/2023 1:11:13 PM

6810835248

Turki Almaalki

595552921

Complaints

follow up:4758107 The customer is very upset about the delay. Please respond urgently and visit the customer rahaf

CLS

5028

More<http://urlblockederror.aspx/>

4758107

3/29/2023 11:11:37 AM

6810835248

Turki Almaalki

595552921

Complaints

follow up:4752904 Please do not be late to visit the customer as he is still constantly calling us rahaf

CLS

5028

More<http://urlblockederror.aspx/>

4752904

3/27/2023 8:17:08 PM

6810835248

Turki Almaalki

595552921

Complaints

follow up:4732543 - 4737841 The customer complains about the delay, please solve it as soon as possible Anas

CLS

5013

More<http://urlblockederror.aspx/>

4737841

3/23/2023 12:55:53 PM

6810835248

Turki Almaalki

595552921

Complaints

The order was delivered to the customer completely different from what was chosen, and otherwise it arrived damaged as well Please replace the correct product rahaf

CLS

5028

More<http://urlblockederror.aspx/>

4732543

3/22/2023 9:20:40 AM

6810835248

Turki Almaalki

595552921

Complaints

The customer is very dissatisfied due to the delivery of a damaged product and has a defect and the request was delivered without installation SARAH.T

CLS

5033

More<http://urlblockederror.aspx/>

4708924

3/15/2023 2:41:08 PM

6810835248

Turki Almaalki

595552921

Request

cx want to ED the order

CLS

5002716

More<http://urlblockederror.aspx/>

4696750

3/12/2023 1:10:35 PM

6810835248

Turki Almaalki

595552921

CTD Exceptions

during delivery team call cx no answer then we call cx no answer

Thanks & Regards,
Kalyan Khadka
Email:- [email-masked]<mailto:[email-masked]>
Ext-2311 HDO
Concept Warehouse Jeddah –Al Khomrah
 | www.landmarkgroup.com<http://www.landmarkgroup.com/>

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