Subject: Note Added - [#6019961] Pending Refund -6821450714
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 22:28:45 +0000

Hi ,    Hbmanager Yanbu added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019961    Subject:  Pending Refund -6821450714   Requester: سليمان الجهني    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team,</div>
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<div class="MsoNormal">This order is cancelled and from store we can do refund as it is in cancelled state.
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 12, 2023 9:29 AM<br>
<b>To:</b> Hbmanager Yanbu &lt;[email-masked]&gt;; hbma yanbu &lt;[email-masked]&gt;<br>
<b>Cc:</b> Yahia Taha &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#6019961] - Pending Refund -6821450714</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Hi Team,<br>
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Pending Refund -6821450714<br>
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Order Number: 6821450714<br>
order Date Apr 8, 2023<br>
Tracking ID : Nill</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#183247'>Store code : 29057<br>
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cx place order on 8/4/2023 and suddenly the order has been cancelled kindly check and initiate refund as soon as possible .<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 10 Apr at 12:07 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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Hi Team,<br>
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Pending Refund -6821450714<br>
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Order Number: 6821450714<br>
order DateApr 8, 2023<br>
Tracking ID : Nill</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Store code : 29057<br>
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cx place order on 8/4/2023 and suddenly the order has been cancelled kindly check and initiate refund as soon as possible .<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 9 Apr at 1:44 PM
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6019961" rel="noreferrer">#6019961</a> raised by
<span lang="AR-SA" dir="RTL">سليمان الجهني</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Pending Refund -6821450714<br>
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Order Number: 6821450714<br>
order DateApr 8, 2023</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID : Nill</span></div>
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cx place order on 8/4/2023 and suddenly the order has been cancelled kindly check and initiate refund as soon as possible .<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Sun, 9 Apr at 10:58 AM
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<span style="font-size:10.0pt;color:#3F3F46">Hello, welcome to HomeBox!</span><span style='font-size:10.0pt;font-family:"Segoe UI Emoji",sans-serif;color:#3F3F46'>&#128075;</span><span style="font-size:10.0pt;color:#3F3F46">
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">ما هي اللغة التي تفضلها؟</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">أدخل 2 للغة العربية</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<span lang="AR-SA" dir="RTL">يرجى إدخال اسمك</span></span>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">كيف يمكنني مساعدتك به اليوم 1 - للمساعدة في انشاء طلب جديد 2 - العروض والخصومات 3 - للتحقق من حالة الطلب او التسليم 4 - للاسئلة حول الارجاع او
 استرداد المبلغ 5 - للشكاوي 6 - لمعرفة مواقع المتاجر الرجاء الرد باستخدام رقم واحد فقط يتوافق مع خيارك في أي وقت للعودة إلى القائمة الرئيسية يرجى الرد
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</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">3</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:45:16 pm
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</td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
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</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1045" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى المشاركة برقم الطلب (إذا قمت بتقديم الطلب أون لائن) أو رقم الفاتورة (إذا قمت بعملية الشراء في المتجر). سيتم ذكر رقم الطلب في رسالة البريد
 الإلكتروني الخاصة بالتأكيد. إذا لم يكن لديك رقم طلب أو فاتورة ، فيرجى مشاركة رقم الهاتف الذي تم استخدامه أثناء تاكيد الطلب بتنسيق 0512345678</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:45:17 pm
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
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<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1044" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6821450714</span></div>
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<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:45:48 pm
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1043" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى مشاركة البريد الاكتروني الخاص بك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
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</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:45:49 pm
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<div></div>
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</div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1042" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
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<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:08 pm
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<div></div>
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</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1041" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك ، يُرجى الرد الآن برقم واحد يتوافق مع سؤالك: 1. متى سأحصل على طلبي؟ 2. تغيير تاريخ التسليم لطلبي 3. تغيير عنوان التسليم الخاص بي 4. تحديث
 رقم الهاتف البديل للتسليم 5. للأسئلة حول تركيب طلب الأثاث الخاص بي 6. للشكاوى بخصوص تسليم طلبي 7. لدي سؤال آخر حول تسليم طلبي الرجاء الرد برقم واحد فقط. مثال للرد
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>"1"
<span lang="AR-SA" dir="RTL">للتحقق من حالة طلبك</span></span>
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</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:09 pm
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</td>
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<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1040" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">7</span></div>
<div></div>
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</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:35 pm
</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1039" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">إذا كنت تتحقق من حالة طلب توضيل الأثاث ، فسيتم التوصيل في التاريخ الذي حددته إثناء تقديم الطلب. بالنسبة إلى العناصر بخلاف الأثاث ، يستغرق توصيلها
 من 3 إلى 5 أيام عمل. سيتم التواصل معك من قبل فريق الشحن قبل الوصول إليك للتوصيل</span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:36 pm
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</td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1038" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
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<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سنطلب منك بمزيدًا من المعلومات لكي نحقق في مشكلتك بشكل أكبر</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>
 .</span>
</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:36 pm
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</div>
</td>
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<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1037" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">يرجى توضيح استفسارك بالإضافة إلى تضمين أكثر ما تستطع من التفاصيل في رسالة واحدة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
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</div>
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<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:46:36 pm
</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1036" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">6</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:02 pm
</span></div>
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</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1035" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:03 pm
</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1034" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD">
<span lang="AR-SA" dir="RTL" style="color:#3F3F46">لقد تم الغاء الطلب من قبل موقعكم</span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:27 pm
</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1033" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. إذا كنت قد انتهيت من إدخال المعلومات الآن ، يرجى الرد 1. بمجرد الرد 1 ، سأبدأ في معالجة طلبك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:28 pm
</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">User</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="color:#3F3F46"><img width="200" height="200" style="width:2.0833in;height:2.0833in" id="_x0000_i1032" src="https://hb.supportlink.in/hb-automation/assets/images/user-profile.png"></span><span style="color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:#A8DDFD"><span style="color:#3F3F46">1</span></div>
<div></div>
<div></div>
</div>
</div>
<div style="margin-left:24.75pt">
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:31 pm
</span></div>
<div></div>
<div></div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1031" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
<div></div>
<div>
<div>
<div class="MsoNormal" style="background:white">
<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرًا لك. سيتم بمعالجة هذا الطلب الآن والتحقق منه من خلال أنظمتنا. قد يستغرق هذا عدة دقائق. في بعض الأحيان قد يستغرق الأمر حوالي 4 ساعات. يرجى
 انتظار الرد هنا</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
</div>
<div></div>
<div></div>
</div>
</div>
<div>
<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:32 pm
</span></div>
<div></div>
<div></div>
</div>
</div>
</td>
</tr>
<tr>
<td style="padding:7.5pt 15.0pt 7.5pt 15.0pt">
<div>
<div style="margin-right:22.5pt;float:right">
<div class="MsoNormal"><span style="font-size:9.0pt;color:#6F7071">Hannah HB KSA Bot</span></div>
<div></div>
<div></div>
</div>
<div class="MsoNormal">
<span style="font-size:10.0pt;color:#3F3F46"><img width="512" height="512" style="width:5.3333in;height:5.3333in" id="_x0000_i1030" src="https://hb.supportlink.in/hb-automation/assets/images/agent-profile.png"></span><span style="font-size:10.0pt;color:#3F3F46"></span>
</div>
<div></div>
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">معظم الطلبات يتم معالجتها في أقل من 30 دقيقة، قد تستغرق بعض الطلبات ما يصل إلى 4 ساعات. يرجى عدم الرد أو إرسال أي رسائل أخرى.لأن هذا قد تؤدي إلى
 تعطيل عملية المعالجة التلقائية لطلبك. يرجى الانتظار للحصول على رد مني. سأعود إليك في أقرب وقت ممكن. شكرا لك على صبرك</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:47:47 pm
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sat, 08/04/23 09:48:02 pm
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">Conversation was marked resolved by Hannah HB KSA Bot</span></div>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 09/04/23 07:08:02 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لانتظارك. هذا يتطلب مزيدًا من الإجراءات والتحقيق من قبل الوكيل. لقد قمت بتسجيل الشكوى مع التذكرة وأرسلتها إلى أحد أعضاء فريق الدعم. سوف يتصلون
 بك مرة أخرى عن طريق البريد الإلكتروني</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>.</span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 09/04/23 09:58:50 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">سأتواصل أيضًا مع فريق الدعم ، وأطلب منهم الاتصال بك عبر البريد الإلكتروني ، وسيتواصلون معك عبر البريد الإلكتروني</span><span style="font-size:10.0pt;color:#3F3F46"></span>
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<div class="MsoNormal"><span style="font-size:8.5pt;color:#999999">Sun, 09/04/23 09:58:50 am
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<span lang="AR-SA" dir="RTL" style="font-size:10.0pt;color:#3F3F46">شكرا لك. أرجو الرد على هذه الرسالة بالرقم الموافق بحسب رغبتكم</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.0pt;color:#3F3F46"><span dir="LTR"></span><span dir="LTR"></span>:</span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.0pt;color:#3F3F46">1
<span lang="AR-SA" dir="RTL">اغلاق المحادثة</span><br>
2 <span lang="AR-SA" dir="RTL">اضافة معلومات أخرى تتعلق باستفسارك</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.<br>
3 <span lang="AR-SA" dir="RTL">اعادة بدء المحادثة من البداية</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR"></span>.</span></div>
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