Subject: FW: 29076202029120230311 - Follow-up complaint (damaged product) (Al-Baha area)
From: Crys_HBKSA <[email-masked]>
To: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, AmirKhan <[email-masked]>
Cc: Kalyan Khadka <[email-masked]>, Mujahid Abdul <[email-masked]>, Bratindra Mukherjee <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Nada Hattar <[email-masked]>, Shamsheer Musthafa <[email-masked]>, Crys_HBKSA <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 12 Apr 2023 19:22:31 +0000

Dear team,
Please any update  on previous complaint 
Order No:29076202029120230311
CRM:4757355 & 4796997
Note: Please arrange an urgent solution, the customer refuses to wait
Best Regards,
afnan
________________________________________
From: Crys_HBKSA
Sent: Thursday, March 23, 2023 8:50 PM
To: SaifudheenPanakkal
Cc: Shamsheer Musthafa; Bratindra Mukherjee; [email-masked]; Nada Hattar
Subject: RE: 29076202029120230311 - delivery case

Dear team ,
The customer is very upset, saying that he received a call from the unified Home Box number, and they told him that the order will be delivered on March 22nd, and no one contacted him on this date, and the customer says that this date is not appropriate, the customer requests that the delivery be on Sunday26/3, the first delivery period (afternoon) Please check and update

order no29076202029120230311
cx no:0535553215
Regards,
afnan
________________________________________
From: Crys_HBKSA
Sent: Monday, March 20, 2023 11:55 AM
To: SaifudheenPanakkal
Cc: Shamsheer Musthafa; Bratindra Mukherjee; [email-masked]; Nada Hattar; Crys_HBKSA; Crys_HBKSA
Subject: 29076202029120230311

Dear team,
 The delivery should be today but no one called the customer yet
 Order No:29076202029120230311
Customer No:0535553215
Slot:Morning
driver number:0536019535,0563548945
 Please check and advice
Best Regards,

rahaf