Subject: New Reply Received - Late Collection | 6816441596
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 12 Apr 2023 14:13:20 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Late Collection | 6816441596  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/tCF_pGg0qFshJ6JGkn_QxA~~/AALN9wA~/RgRmF-_9PVcDc3BjQgpkJ328NmRv986yUipzdXBwb3J0QGxhbmRtYXJrZ3JvdXBzZXJ2aWNlLmZyZXNoZGVzay5jb21YBAAAAAE~" alt=""></div>
Dear Team,<br>
<br>
The customer's address is in a remote area, we'll do our best to have it done as soon as possible. <br>
<br>
Best Regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/4/2023 6:05 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#5959010] - Late Collection | 6816441596<br>
 
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<div dir="ltr">reminder 3</div>

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<div>Hi Team, </div>

<div> </div>

<div><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></div>

<div> </div>

<div dir="ltr"><strong style="font-weight:700">Order ID: 6816441596</strong></div>

<div dir="ltr"><strong style="font-weight:700">Tracking ID: SD010211140</strong></div>

<div> </div>

<div dir="ltr">
<strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong>
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<div dir="ltr">
<a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </div>

<div> </div>

<div dir="ltr"><strong style="font-weight:700">Customer Number : 550382469</strong></div>

<div> </div>

<div dir="ltr">Kindly update the address and arrange the collection on priority basis.</div>

<div> </div>

<div>Thanks&amp;Regards.</div>

<div dir="ltr">The Support Team.</div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 10 Apr at 10:09 AM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">reminder </span></div>

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<div><span class="separator">Hi Team, </span></div>

<div> </div>

<div><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></div>

<div dir="ltr"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></div>

<div> </div>

<div dir="ltr"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></div>

<div> </div>

<div dir="ltr"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></div>

<div> </div>

<div><span class="separator">Thanks&amp;Regards.</span></div>

<div dir="ltr"><span class="separator">The Support Team.</span></div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Sat, 8 Apr at 11:42 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span>

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<div dir="ltr"><span class="separator"><span class="separator">reminder </span></span></div>

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<div><span class="separator"><span class="separator">Hi Team, </span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong>Please arrange the collection today because the customer will travel on Sunday</strong></span></span></div>

<div><span class="separator"><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></div>

<div> </div>

<div><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></div>

<div dir="ltr"><span class="separator"><span class="separator">The Support Team.</span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Fri, 7 Apr at 9:40 AM <span class="separator">, Landmark Group &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">reminder </span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Hi Team, </span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><strong dir="ltr" style="font-weight:700">Problem Statement: late collection</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Order ID: 6816441596</strong></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Tracking ID: SD010211140</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Address: </strong><strong style="font-weight:700">Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer" target="_blank">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><strong style="font-weight:700">Customer Number : 550382469</strong></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">The Support Team.</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Tue, 4 Apr at 11:36 AM <span class="separator">, Home Box &lt;[email-masked]&gt; wrote: </span></span></span></span>

<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">
<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team, </span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong>Problem Statement: Update Address.</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong>Order ID: 6816441596</strong></span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong>Tracking ID: SD010211140</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong>Customer Address: </strong><strong>Badr Street, Al-Khalidiyah District, city of Asir Majardah</strong> </span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><a href="https://maps.app.goo.gl/XaPcdNxHNzAkC2R99" rel="noreferrer">https://maps.app.goo.gl/XaPcdNxHNzAkC2R99</a> </span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator"><strong>Customer Number : 550382469</strong></span></span></span></span></div>

<div> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Kindly update the address and arrange the collection on priority basis.</span></span></span></span></div>

<div> </div>

<div><span class="separator"><span class="separator"><span class="separator"><span class="separator">Thanks&amp;Regards.</span></span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">The Support Team.</span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5959010