Subject: New Reply Received - Order # 6813250816 - Damaged WWD
From: Home Box <[email-masked]>
To: [email-masked]
Date: Tue, 11 Apr 2023 09:47:26 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Order # 6813250816 - Damaged WWD  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
hi Home Box Team,</div>
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Can you update me for your team arrival that was previously coming in 5 days and then coming in 3 days as per below mail.  I have been waiting and following up for last 20 days to get the damaged Goods issue solved. </div>
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Appreciate if you can route me to the contact that can solve the issue for me or else advise as well. </div>
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Regards,</div>
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Fahad Waqar</div>
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0548539540</div>
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<div>From: Home Box &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, April 4, 2023 5:53 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5910515] - Order # 6813250816 - Damaged WWD
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<div dir="ltr" style="margin:0in 0in 0.0001pt">Hi dear customer,</div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)">Thank you for getting in touch with us.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">We would like to inform you that our team will visit you within 3 working days to replace damage part.</span></div>
<div style="margin:0in 0in 0.0001pt"><span style="font-size:10.5pt; color:rgb(51,51,51)"> </span></div>
<div style="margin:0in 0in 0.0001pt"><span dir="ltr" style="font-size:10.5pt; color:rgb(51,51,51)">Feel free to contact us again if you need help.</span></div>
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<div><span style="font-size:10.5pt; color:rgb(51,51,51)">Your friends,</span></div>
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<span style="font-size:10.5pt; color:rgb(51,51,51)">The </span><span style="font-size:10.5pt; color:rgb(51,51,51)">S</span><span style="font-size:10.5pt; color:rgb(51,51,51)">upport Team</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5910515