Subject: Note Added - [#6020862] Wrong Billing WWD - 29055201813820230315
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 10 Apr 2023 11:39:42 +0000 (UTC)

Hi ,    Suman Khatri added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6020862    Subject:  Wrong Billing WWD  - 29055201813820230315   Requester: سلطان أبو محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear Team, </div>
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<div class="MsoNormal">We deliver as per invoice .</div>
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<div class="MsoNormal"><img width="893" height="176" style="width:9.302in;height:1.8333in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjk2NTY1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.39X3eAP5__y_XW3iXAVZJiN-NNKp62uN_t10ZXrY2CM" data-id="2044016965659"></div>
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<a id="OWAAM3D33034D22414792AF87BC8A89EE1818" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbmanager Mujanpark</span></a><a id="OWAAMF82F1748F1F04F76A26FED851711CF38" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbma
 Mujanpark</span></a>, </div>
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<div class="MsoNormal">please check &amp; update .</div>
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<div class="MsoNormal"><b>Thanks &amp; Regards,</b></div>
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<div class="MsoNormal">Suman Khatri</div>
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<div class="MsoNormal">Ext:7410 Mob.+966542347637</div>
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<div class="MsoNormal">Email: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a>
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<span style="color:#1F497D"><img width="164" height="53" style="width:1.7083in;height:.552in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjk2NTY1NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.86FyRM3UWe7GVeXcJiLoVLk0AKg_sw4SQHLqxVglxP4" data-id="2044016965657" alt="lg"></span><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_2" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjk2NTY1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Lc8yPlnP5k1M_ToK462AOJUDxf6RZzKCxxtiHBVQJYo" data-id="2044016965658" alt="hb"></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Monday, April 10, 2023 2:32 PM<br>
<b>To:</b> HBfeederwarehouse Abha &lt;[email-masked]&gt;; Suresh Kuridath &lt;[email-masked]&gt;; Suman Khatri &lt;[email-masked]&gt;; Mohd Gulbahar &lt;[email-masked]&gt;; Hbmanager Mujanpark &lt;[email-masked]&gt;;
 Hbma Mujanpark &lt;[email-masked]&gt;; Hbcrm Mujanpark &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6020862] - Returns</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Team,</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Wrong</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Billing WWD </span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">No: 29055201813820230315</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<div class="MsoNormal"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Date:  15-Mar-2023</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<b><span style='font-family:"Arial",sans-serif;color:black'>No: 4799231</span></b><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Statement: Customer claim that he order Mattress and receive TV table. Wrong billing from store. </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">check and assist.</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تشغيل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الأثنين</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>, 10
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أبريل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> 11:27
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ص</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
<span class="separator">, </span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>سلطان</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أبو</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>محمد</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>طلبي</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>غرفة</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>نوم</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>وحصل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الفرع</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>واعطوني</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>طاولة</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>تلفاز</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بالغلط</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>بدون</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>المرتبة</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>النظر</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>موضوعي</span><span style='font-size:10.5pt;font-family:"Cambria",serif'> </span><span style='font-size:10.5pt;font-family:"-apple-system",serif'></span>
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<span style='font-size:10.5pt;font-family:"Times New Roman",serif'>في</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>الاثنين،</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>١٠</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>أبريل</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>٢٠٢٣</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>,
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>٩</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>٥٩</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>ص</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
</span><span style='font-size:10.5pt;font-family:"Times New Roman",serif'>كتب</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>:</span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">مرحبا سلطان</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">شكرا لتواصلك معنا و السماح لنا في خدمتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">نعتذر عن التاخير وعن المشكلة التي واجهتك،<br>
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بخصوص طلبك (29055201813820230315) بحسب ماهو مسجل بالنظام فقد قمت بطلب منتجين غرفة نوم (مكونة من 5 قطع) و وحدة تلفاز. ولا يشمل طلبك على مرتبة، ونرجو منك التوضيح هل تم استلام منتج وحدة التلفاز بشكل مختلف عن الذي تم طلبه؟ لنقوم بمساعدتك على اكمل وجه</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">لا تتردد في الاتصال بنا للحصول على مزيد من المساعدة.</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">اصدقائك</span><span dir="LTR" style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'></span>
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<span lang="AR-SA" style="font-size:10.5pt;color:#183247">فريق الدعم</span>
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