Subject: New Reply Received - Query from WhatsApp
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 16:08:34 +0000

Hi Dalal Alarawi,  The customer has responded to the ticket.  Query from WhatsApp  Ticket comment <div>Thank you for replying.</div>
<div> </div>
<div>Kindly resolve the issue on urgent basis.</div>
<div><br></div>
<div>I purchased sofa from Riyadh gallery branch but manager did not inform regarding damaged goods and shipped the damaged goods. </div>
<div><br></div>
<div>When I reached to branch regarding complaint that you shipped the damaged goods than branch manager getting angry and shouting on us and said you should check yourself.</div>
<div>Overall behaviour of branch manager was not good.</div>
<div><br></div>
<div>All inside fabric of three sofas are impaired. Photos attached for your reference.</div>
<div><br></div>
<div>Kindly resolve this issue on immediate basis.</div>
<div><br></div>
<div>Regards </div>
<div>Rehan </div>
<div>053 7917004<br><div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId384c7f98-238b-4809-bd4c-d25db865bbe9" class="inline-image-global inlined-image-cid-384c7f98-238b-4809-bd4c-d25db865bbe9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNDM1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.wNOq1gT64OtNHmnOemv9BhUqubhoABaxQS6o56ec4zU" data-id="2044016924353" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId4cda1841-d59d-45fa-b3df-5f6db7daa75c" class="inline-image-global inlined-image-cid-4cda1841-d59d-45fa-b3df-5f6db7daa75c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNDM1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v_RnhCU4DXNxLARco9IfC_bQ6EW19yTY1X3APqO0hy8" data-id="2044016924354" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId549c5086-e900-47cb-a056-964490fb607e" class="inline-image-global inlined-image-cid-549c5086-e900-47cb-a056-964490fb607e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkyNDM1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WKFPSWRt9s7z4IJCR_4vdYwRzSF1-hC3zWTA4BnA868" data-id="2044016924355" style="width:100%;max-width:800px"><br>
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<br><br><br><br><br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" target="_blank" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 8 Apr 2023 at 3:38 pm, Home Box</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0578454710">
<div style="font-size:12px;color:#777;font-family:'Lucida Grande', Helvetica, Arial, sans-serif;background-color:#fff;padding:4px">
<a href="https://www.boxbe.com/overview" style="text-decoration:none;color:#5e96ea" target="_blank" rel="noreferrer"><img alt="Boxbe" src="http://www.boxbe.com/images/logo_dark_small.png" width="64px" style="margin-left:0px;border:none" id="ymail_ctr_id_-726460-2"></a>

<img src="http://www.boxbe.com/stfopen?tc_serial=58895348905&amp;tc_rand=573574538&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;" id="ymail_ctr_id_-89710-3">

  Home Box ([email-masked]) is not on <a style="text-decoration:none;color:#5e96ea" href="https://www.boxbe.com/approved-list?tc_serial=58895348905&amp;tc_rand=573574538&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;key=1aLBs%2FmAC3j4xjnKcavGs6cVEF7qtkX0cRkHAQh%2BHLI%3D&amp;token=Y4XwD%2FeNQPGyLoMJzv0fpkKC3PBTX65w2vDQ1KLsEbOpL50CQdA6smN9p%2Fa2MMcU" target="_blank" rel="noreferrer">your Guest List</a>

    | <a style="text-decoration:none;color:#5e96ea" href="https://www.boxbe.com/anno?tc_serial=58895348905&amp;tc_rand=573574538&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;key=1aLBs%2FmAC3j4xjnKcavGs6cVEF7qtkX0cRkHAQh%2BHLI%3D&amp;token=Y4XwD%2FeNQPGyLoMJzv0fpkKC3PBTX65w2vDQ1KLsEbOpL50CQdA6smN9p%2Fa2MMcU" target="_blank" rel="noreferrer">Approve sender</a>
    | <a style="text-decoration:none;color:#5e96ea" href="https://www.boxbe.com/anno?tc_serial=58895348905&amp;tc_rand=573574538&amp;utm_source=stf&amp;utm_medium=email&amp;utm_campaign=ANNO_MWTP&amp;utm_content=001&amp;&amp;dom&amp;key=1aLBs%2FmAC3j4xjnKcavGs6cVEF7qtkX0cRkHAQh%2BHLI%3D&amp;token=Y4XwD%2FeNQPGyLoMJzv0fpkKC3PBTX65w2vDQ1KLsEbOpL50CQdA6smN9p%2Fa2MMcU" target="_blank" rel="noreferrer">Approve domain</a>
<br>

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<div id="yiv0578454710"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div>Hi,</div>
<div><br></div>
<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
</div></div>

	

</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5986960