Subject: Note Added - [#5917253] Damaged WWD - 6812967859
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 09 Apr 2023 13:24:05 +0000

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917253    Subject:  Damaged WWD - 6812967859   Requester: السلام عليكم    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAMDEF5022E8072406B92E8F25F5828ACB0" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ismail Aboukhater</span></a>
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<div class="MsoNormal">Since item no stock in KSA</div>
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<div class="MsoNormal">We will return the item within 2 days</div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<span style="color:#002060"><img width="192" height="44" style="width:2.0in;height:.4583in" id="Picture_x0020_8" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkxODU1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.X2ipZN-UsG5up1k50WqQfJEewJfb-NJLm65yTc9UruM" data-id="2044016918558"></span><span style="color:blue"><img width="67" height="60" style="width:.6979in;height:.625in" id="Picture_x0020_9" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkxODU1OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MpIbj_vnDpEXRl1lLyjbtifMDRgU-15gsrznreG4bX0" data-id="2044016918559"></span><span style="color:#002060"><img width="94" height="64" style="width:.9791in;height:.6666in" id="Picture_x0020_10" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjkxODU2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.G4JRubjyEUK9gtSeSlg3WrUuyv8DduVPfiAEynmXn6Y" data-id="2044016918560"></span><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<div>From: Kalyan Khadka <br>
<b>Sent:</b> Sunday, April 2, 2023 1:48 PM<br>
<b>To:</b> Ismail Aboukhater &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; SaifudheenPanakkal &lt;[email-masked]&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; HB.CCCKSA &lt;[email-masked]&gt;; Home Box &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: MOC -[#5917253] - Damaged WWD - 6812967859</div>
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<div class="MsoNormal">Dear <a id="OWAAME0A81ABEAEC84D469D67FB09A18E2FC2" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ismail Aboukhater</span></a>
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<div class="MsoNormal">Currently item no stock and item has requested from Riyadh’</div>
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<div class="MsoNormal">It will be replace within 2 weeks</div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<b>From:</b> Ismail Aboukhater &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, April 2, 2023 11:58 AM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; SaifudheenPanakkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: MOC -[#5917253] - Damaged WWD - 6812967859<br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAM2103F971F9E64F63B68BF3A86C458CE6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kalyan Khadka</span></a>
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<div class="MsoNormal">MOC Complaint  (Pending from 24 March)</div>
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<div class="MsoNormal">Please update when the team will visit to resolve the issue .</div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4/1/2023 12:58:37 AM</span></div>
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<span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>FYR CRM NO :
</span><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:black'>​</span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4760534 ,customer sent us to inform us that the team has not been visited and is upset. Please
 follow up the complaint,</span>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>cx was very upset because of the delay in responding to Complaint No. #4757412 and explained that she had submitted a complaint
 to the MOC and Trade and that the behavior of the driver was very bad, and that he did not return the rest of the value of the order.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/29/2023 5:17:42 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Enquiry</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>cx was very upset because of the delay in responding to Complaint No. 4757412, and explained that she had submitted a complaint
 to the MOC and Trade and that the behavior of the driver was very bad, and that he did not return the rest of the value of the order.</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>5037</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4757412</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/29/2023 12:45:16 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Complaints</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>The customer complains about poor installation and requests maintenance for the products. Please solve this matter as soon
 as possible Sultan</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>5017</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4752039</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/27/2023 3:48:03 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Request</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>ed for closing</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>92058</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4746376</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/26/2023 12:11:03 AM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Complaints</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>bad attitude. -ahmad ankhli</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>5012</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4746306</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/25/2023 11:20:22 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Complaints</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>165267760 Waver Coffee Table - Black=table damage need to replace Mohameed Riyaz</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>CLS</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>251973</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>4740896</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>3/24/2023 12:39:24 PM</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>6812967859</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Khalid Alotaibi</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>552944474</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>Complaints</span></div>
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<div class="MsoNormal" align="center" style="text-align:center"><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:black'>cx complaining for these items (Waver End Table &amp; Waver Coffee Table) and team didn't assembled well and cx wants to return
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<div class="MsoNormal"><b><span style="color:#1F497D">Best Regards</span></b></div>
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<b><span style='font-family:"Century Gothic",sans-serif;color:#1F497D'>Ismail Mohamed
</span></b><b><span style='font-family:"Bradley Hand ITC";color:#1F497D'><br>
</span></b><span style='font-family:"Tahoma",sans-serif;color:#777777'>Operation Team - Home box - KSA</span><b><span style='font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="http://www.homeboxstores.com/" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-family:"Arial",sans-serif;color:gray'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 1, 2023 7:42 PM<br>
<b>To:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 SaifudheenPanakkal &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5917253] - Damaged WWD - 6812967859</div>
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<div class="MsoNormal">++<a id="OWAAM71366EDF3A484CACBC1BC0AA692F20A6" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Khil Basnet</span></a>
<a id="OWAAMD985FE2D7A7644F7847C46DEB2740741" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@SaifudheenPanakkal</span></a>
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<b>From:</b> Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 1, 2023 3:21 PM<br>
<b>To:</b> Kalyan Khadka &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Khil Basnet &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bratindra Mukherjee &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5917253] - Damaged WWD - 6812967859</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif;color:#183247'>Hi Team,<br>
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<strong><span style='font-family:"-apple-system",serif'>Damaged WWD - 6812967859</span></strong><b><br>
<br>
<strong><span style='font-family:"-apple-system",serif'>Order No: 6812967859 </span></strong><br>
<strong><span style='font-family:"-apple-system",serif'>Order Date: 13-Mar-2023</span></strong><br>
<strong><span style='font-family:"-apple-system",serif'>CRM No: 4767127</span></strong><br>
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Problem Statement: FYR CRM NO : 4760534 ,customer sent us to inform us that the team has not been visited and is upset. Please follow up the complaint,    
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Thanks &amp; Regards, <br>
Jok Kuol,</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Sat, 25 Mar at 2:45 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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<strong><span style='font-family:"-apple-system",serif'>Damaged WWD - 6812967859</span></strong><b><br>
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<strong><span style='font-family:"-apple-system",serif'>Order No: 6812967859 </span></strong><br>
<strong><span style='font-family:"-apple-system",serif'>Order Date: 13-Mar-2023</span></strong><br>
<strong><span style='font-family:"-apple-system",serif'>CRM No:4740896</span></strong><br>
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Problem Statement: Cx complained the product (Waver End Table &amp; Waver Coffee Table) has been damaged. Please find the attached images. </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Kindly check and assist.</span></div>
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<strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Note: as per cx, she want to return the item and get the refund</span></strong><span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 24 Mar at 1:42 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5917253" rel="noreferrer">#5917253</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">السلام عليكم</span><span dir="LTR"></span><span dir="LTR"></span><span style='font-size:10.5pt;font-family:"-apple-system",serif'><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"-apple-system",serif'>Hi Team,<br>
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Damaged WWD - 6812967859<br>
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Order No: 6812967859 <br>
Order Date: 13-Mar-2023<br>
CRM No:4740896<br>
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Problem Statement: Cx complained the product (Waver End Table &amp; Waver Coffee Table) has been damaged. Please find the attached images. Kindly check and assist.<br>
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Thanks &amp; Regards, <br>
HomeBox Cs Team</span></div>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'>On Fri, 24 Mar at 9:10 AM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">السلام عليكم
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style='font-size:10.5pt;font-family:"-apple-system",serif'><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
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<span style="font-size:10.5pt;font-family:Roboto;color:#828282">Ahmed Sharif assigned the ticket to </span><span style="font-size:10.5pt;font-family:Roboto;color:#4F4F4F">themselves</span><span style="font-size:10.5pt;font-family:Roboto;color:#828282">.</span>
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</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>فوق</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التأخير</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
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</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>موظف</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التوصيل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وتركيب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>سيء</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ومو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>متقن</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:29 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>كل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>شوي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تطق</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وتنفك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>انكسرت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اخلي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مسؤوليتي</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:29 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 1fr 30px;column-gap: 10px">
<div>
<div style="margin-bottom:.05in;box-sizing: border-box;text-align:end">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
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</div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مرحبا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>عميلنا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>العزيز</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>,
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مشاركة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>رقم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الطلب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>او</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الفاتوره</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>حتى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>يتم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>حل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هذه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المشكلة</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
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</div>
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</div>
</div>
</div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
</div>
</div>
<div>
<div style="margin-top:12.0pt;margin-bottom:12.0pt;box-sizing: border-box">
<div style="margin-bottom:3.0pt;box-sizing: border-box">
<div class="MsoNormal" align="center" style="text-align:center;background:#F8F9FB">
<span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span>
</div>
<div></div>
<div></div>
</div>
<div style="margin-bottom:6.0pt;box-sizing: border-box">
<div class="MsoNormal" align="center" style="text-align:center;background:#F8F9FB">
<span style="font-size:10.5pt;font-family:Roboto;color:#828282">Ahmed Sharif changed the ticket status to </span><span style="font-size:10.5pt;font-family:Roboto;color:#4F4F4F">closed</span><span style="font-size:10.5pt;font-family:Roboto;color:#828282">.</span>
</div>
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<div></div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 30px 1fr;column-gap: 10px">
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">NA</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div style="margin-bottom:.05in;box-sizing: border-box">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
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<div></div>
</div>
<div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>انا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مخليتها</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>في</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>نفس</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المكان</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اللي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تركبت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>فيه</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اليوم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تاخذونها</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 1fr 30px;column-gap: 10px">
<div>
<div style="margin-bottom:.05in;box-sizing: border-box;text-align:end">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مشاركة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>رقم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الطلب</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div style="margin-top:12.0pt;margin-bottom:12.0pt;box-sizing: border-box">
<div style="margin-bottom:3.0pt;box-sizing: border-box">
<div class="MsoNormal" align="center" style="text-align:center;background:#F8F9FB">
<span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span>
</div>
<div></div>
<div></div>
</div>
<div style="margin-bottom:6.0pt;box-sizing: border-box">
<div class="MsoNormal" align="center" style="text-align:center;background:#F8F9FB">
<span style="font-size:10.5pt;font-family:Roboto;color:#828282">Ahmed Sharif changed the ticket status to </span><span style="font-size:10.5pt;font-family:Roboto;color:#4F4F4F">closed</span><span style="font-size:10.5pt;font-family:Roboto;color:#828282">.</span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 30px 1fr;column-gap: 10px">
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">NA</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
<div></div>
<div></div>
</div>
<div>
<div style="margin-bottom:.05in;box-sizing: border-box">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span style="font-size:10.5pt;font-family:Roboto;color:black">6812967859</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:30 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span style="font-size:10.5pt;font-family:Roboto;color:black">??</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
</div>
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</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:35 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 1fr 30px;column-gap: 10px">
<div>
<div style="margin-bottom:.05in;box-sizing: border-box;text-align:end">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التأكيد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المنتج</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الذي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>به</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مشكلة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>(</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طاولة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>قهوة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ويفر</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>)
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>او</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>(</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طاولة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>حانبية</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ويفر</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>)</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:35 am</span></div>
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<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 30px 1fr;column-gap: 10px">
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">NA</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-bottom:.05in;box-sizing: border-box">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طاولة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>قهوة</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:36 am</span></div>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
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<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>والجانبيه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>غير</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ثابته</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:36 am</span></div>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
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<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طاوله</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>القهوة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>غير</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ثابته</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>والقزازه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>انفكت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وطلعت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>صوت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>والجانبيه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>غير</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ثابته</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:37 am</span></div>
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<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 1fr 30px;column-gap: 10px">
<div>
<div style="margin-bottom:.05in;box-sizing: border-box;text-align:end">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اشكرك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>على</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تعاونك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>معي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>و</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>للأسف</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>يمكنني</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>رفع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طلب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>إسترجاع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>للمنتجين</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بعد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تركيبها</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ولكن</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>رفع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طلب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>صيانه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>للمنتجين</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>و</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>سيتواصل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>عمك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الفريق</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>في</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>غضون</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>2-5
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ايام</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لمعالجة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هذه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المشكلة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التأكيد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هذا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الايميل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الخاص</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span lang="EN-US" dir="LTR" style="font-family:Roboto;color:#FF0C8B;text-decoration:none">[email-masked]</span></a></span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:40 am</span></div>
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<div></div>
</div>
</div>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'><span dir="RTL"></span><span dir="RTL"></span>؟</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:40 am</span></div>
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</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 30px 1fr;column-gap: 10px">
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">NA</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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<div></div>
</div>
<div>
<div style="margin-bottom:.05in;box-sizing: border-box">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
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</div>
<div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:41 am</span></div>
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<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>أسترجاع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وليس</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>صيانه</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
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</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:41 am</span></div>
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</div>
</div>
</div>
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<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>يومين</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اذا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>استراجاع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بيكون</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>فيه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>شكوى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الخلل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مني</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:42 am</span></div>
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</div>
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<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بضاعتكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>استخدامي</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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</div>
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</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:43 am</span></div>
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<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بعدين</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بالعقل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>انا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ليش</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>شي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طلبته</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اذا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>خربان</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منكم</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
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</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:52 am</span></div>
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<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>يعني</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بعد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التركيب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مايرجع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طيب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>كيف</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>اعرف</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>انه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>تالف</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>قبل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التركيب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>؟؟؟</span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
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<div>
<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:start">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:52 am</span></div>
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</div>
</div>
</div>
</div>
</div>
</div>
<div>
<div style="margin-top:9.0pt;box-sizing: border-box;display:grid;grid-template-columns: 1fr 30px;column-gap: 10px">
<div>
<div style="margin-bottom:.05in;box-sizing: border-box;text-align:end">
<div class="MsoNormal" style="background:#F8F9FB">
<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
</div>
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</div>
<div>
<div>
<div>
<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
<div>
<div class="MsoNormal" style="margin-bottom:12.0pt;line-height:13.8pt;background:#F8F9FB">
<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>سيتم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>رفع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>طلبك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لإرجاع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المنتمجات</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الإدارة</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>و</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ارجو</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>التأكيد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هذا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الايميل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الخاص</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بك</span><span style="font-size:10.5pt;font-family:Roboto;color:black"><br>
<a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#FF0C8B;text-decoration:none">[email-masked]</span></a></span><span style="font-size:10.5pt;font-family:Roboto"></span>
</div>
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</div>
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<div style="margin-top:4.5pt;box-sizing: border-box;display:flex;text-align:end;justify-content: end">
<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:54 am</span></div>
<div></div>
<div></div>
</div>
</div>
</div>
<div>
<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div style="margin-top:6.0pt;box-sizing: border-box;box-shadow: rgba(0, 0, 0, 0.12) 0px 2px 8px;border-radius: 8px 0px 8px 8px;max-width:max-content">
<div>
<div>
<div>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'><span dir="RTL"></span><span dir="RTL"></span>؟</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:54 am</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:black">NA</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:black">Najoltk</span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
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<span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="color:#FF0C8B;text-decoration:none">[email-masked]</span></a></span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">09:56 am</span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:black"><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a></span></b><b><span style="font-size:10.5pt;font-family:Roboto"></span></b>
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<span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>نعتذر</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بصدق</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>عن</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>أي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>إزعاج</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>،</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لقد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>أرسلنا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>استفسارك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>إلى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الفريق</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المعني</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وسيتواصل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>معك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>أحد</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>زملائنا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>في</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>أسرع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>وقت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ممكن</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لمساعدتك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>في</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>حل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هذه</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>المشكلة</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>نطلب</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>منك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>السماح</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لنا</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ببعض</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>الوقت</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>حتى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>نتمكن</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>العمل</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>على</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>ذلك</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>والقيام</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بالمطلوب</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>.<br>
<br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>كان</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>من</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>دواعي</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>سروري</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مساعدتكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:Roboto;color:black"><span dir="LTR"></span><span dir="LTR"></span>,
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>شكراً</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لتسوقكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>مع</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>هوم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>بوكس</span><span style="font-size:10.5pt;font-family:Roboto;color:black"><br>
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>نتمنى</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>لكم</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>يوماً</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt;color:black">
</span><span lang="AR-SA" dir="RTL" style='font-size:10.5pt;font-family:"Times New Roman",serif;color:black'>سعيداً</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:black"><img width="14" height="10" style="width:.1458in;height:.1041in" id="_x0000_i1025" src="https://app.delightchat.io/icons/reply.svg" alt="reply"></span><span style="font-size:10.5pt;font-family:Roboto;color:black">Reply
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<div class="MsoNormal" style="background:#F8F9FB"><span style="font-size:8.5pt;font-family:Roboto;color:#828282">10:38 am</span></div>
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<div class="MsoNormal" align="center" style="text-align:center;background:#E5E5E5">
<span style="font-size:10.5pt;font-family:Roboto;color:black">AS</span><span style="font-size:10.5pt;font-family:Roboto"></span>
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<span style='font-size:10.5pt;font-family:"-apple-system",serif'><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5917253:1125156</span><span style='font-size:10.5pt;font-family:"-apple-system",serif'>
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