Subject: Note Added - [#6008983] Late Delivery - 6818807355
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 08 Apr 2023 10:48:11 +0000 (UTC)

Hi ,    AHMED HASSAN added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6008983    Subject:  Late Delivery - 6818807355   Requester: منال الاحمري    Note Content:   <div class="WordSection1">
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<span style="mso-bookmark:_Hlk130508617"><span style='font-size:14.0pt;font-family:"Baguet Script";color:black;mso-fareast-language:EN-GB'>Ahmed Farouk</span></span><span style="mso-bookmark:_Hlk130508617"><span style='font-size:14.0pt;font-family:"Baguet Script";color:black;mso-fareast-language:EN-GB'></span></span>
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<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, April 7, 2023 3:35 PM<br>
<b>To:</b> Hbriyadh Warehouse &lt;[email-masked]&gt;; hbriyadh delivery &lt;[email-masked]&gt;; Vakeel Ahmad &lt;[email-masked]&gt;; AHMED HASSAN &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; [email-masked]<br>
<b>Subject:</b> Fwd: [#6008983] - Late Delivery - 6818807355</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6008983" rel="noreferrer">#6008983</a> raised by
</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">منال الاحمري</span><span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span> (<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>).</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Late Delivery</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 6818807355</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">CRM ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 4790193</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cx Contact no</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">:</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">534008043</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Assistance Required:</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Need urgent Delivery</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: cx</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">upset as no one contacted her for delivery or visit. please move the order to DTBC so we can reschedule for her.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Kindly contact the customer</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">on the following phone number (<b>534008043</b>)</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">to arrange an urgent delivery.</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Fri, 7 Apr at 4:26 PM
<span class="separator">, </span></span><span class="separator"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">منال الاحمري
</span></span><span dir="LTR"></span><span dir="LTR"></span><span class="separator"><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>&lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
 wrote: </span></span>
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<div class="MsoNormal"><span lang="AR-SA" dir="RTL" style="font-size:10.5pt">موعد التوصيل اليوم الجمعة ٧ ابريل ولم يتواصل معي احد وعند الاتصال بالرقم الخاص بكم اللي بدايته 800 أعطاني الرد الآلي رقم المسؤول عن التوصيل ولكنه لايرد على ااتصالاتي ارجو الالتزام بوقت
 التوصيل علما بأن الشكاوى على سوء توصيلكم في تويتر تعج اتمنى انكم تعكسون كل الصوره اللي وصلتني واتمنى احد منكم يرد علي ويتعاون بتوصيل شحنتي في الوقت المتفق عليه</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>6008983:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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