Subject: Note Added - [#5993040] Missing Item - 29076202048020230321
From: Home Box <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 14:22:30 +0000 (UTC)

Hi ,    Kalyan.khadka added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993040    Subject:  Missing Item - 29076202048020230321   Requester: +966553780887    Note Content:   <div class="WordSection1">
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<a id="OWAAME76B03369A4B490A9309C460C8141168" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbalbaha.Manager</span></a>
<a id="OWAAM1527DE1DCAFA4CD79B2CEC6723173EF6" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbalbaha MA</span></a>
<a id="OWAAM2620052890C14EB888446D86D676A332" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hbalbaha CRM</span></a>- could you pls check and update on below SWD item?</div>
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<div class="MsoNormal">Item id </div>
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<span style='font-size:20.0pt;font-family:"Arabic Typesetting";color:#323E4F'>Thanks &amp; Regards</span><span style='font-family:"Arabic Typesetting";color:#323E4F'>,</span><span style='font-size:12.0pt;font-family:"Arabic Typesetting";color:#323E4F'></span>
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<div class="MsoNormal"><b><span style="font-size:16.0pt;font-family:Aharoni;color:#4472C4">Kalyan Khadka 
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<span style='font-size:10.0pt;font-family:"Britannic Bold",sans-serif;color:#323E4F'>Email:-
</span><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'></span>
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<span style="font-size:12.0pt;font-family:Algerian;color:#323E4F">Ext-</span><span style="font-size:12.0pt;font-family:Aharoni;color:#323E4F">2311
</span><span style='font-size:12.0pt;font-family:"Bradley Hand ITC";color:#323E4F'>HDO</span><span style="font-size:9.0pt;font-family:Aharoni;color:#323E4F"></span>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'>Concept Warehouse Jeddah –Al Khomrah</span></div>
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<span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'> |
</span><a href="http://www.landmarkgroup.com/" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#323E4F'>www.landmarkgroup.com</span></a><span style='font-size:10.0pt;font-family:"Tahoma",sans-serif;color:#323E4F'></span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Home Box &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, April 5, 2023 5:13 PM<br>
<b>To:</b> Kalyan Khadka &lt;[email-masked]&gt;; Khil Basnet &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;; AmirKhan &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5993040] - Missing Item - 29076202048020230321</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Please take a look at ticket
<a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5993040" rel="noreferrer">#5993040</a> raised by +966553780887 ([email-masked]).</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Missing Item</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 29076202048020230321</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">CRM ID:</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white"> 4784389</span><span style="font-size:10.5pt;font-family:-apple-system;color:black">
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<div class="MsoNormal" style="background:white"><b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Missing Item</span></b></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Quantity: (Cambridge End table-Black oak cement) (1)</span></b><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">cx complain</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">that there is a missing item (Cambridge End table-Black oak cement) please check and deliver it to the cx asap.</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Thanks</span></div>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style="font-size:10.5pt;font-family:-apple-system"></span>
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<span style="font-size:10.5pt;font-family:-apple-system">On Wed, 5 Apr at 12:45 PM
<span class="separator">, +966553780887 &lt;[email-masked]&gt; wrote: </span></span><span class="separator"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">اهلا وسهلاً</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">بالمرفقات الفاتورة و سجلت عليها بالقلم انها لم تستلم حسب كلام المندوب (القطعه التي لم تصلني هي طاولة صغيرة مستطيلة سطحها زجاجي) </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">علماً بأنني تواصلت مع المندوب ولم يرد علي لا اتصال ولا وتس اب (يقرأ الرساله ولا يرد) وهو على علم انه اوصل قطعتين ونسي واحد</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">وحاولت التواصل معكم ولكن يوجد تأخير بالرد مع العلم اني راسلتكم من يوم السبت و الرد كان المفترض يكون خلال ٤ ساعات !</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">رقم جوالي : 0553780887</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">ارجو ايصال القطعه وشكراً</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">في أربعاء، ٥ أبريل، ٢٠٢٣ في ١١:٢٤ ص، كتب Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:</span></div>
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<span lang="AR-SA" style="font-size:10.5pt">مرحبا عميلنا العزيز.<br>
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شكرا لك على تواصلك معنا.<br>
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نعتذر عن المشكلة التي واجهتك،</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span lang="AR-SA" style="font-size:10.5pt">بخصوص طلبك (29076202048020230321) نرجو منك تزويدنا اسم المنتج الناقص او بصوره له لنتمكن من مساعدتك على اكمل وجه</span><span lang="AR-SA" style="font-size:10.5pt"></span>
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شكرا لتعاونكم ونقدر تفهمكم معنا.<br>
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لا تتردد في التواصل معنا في حال وجود أي إستفسارات.<br>
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أصدقائك<br>
فريق الدعم</span><span dir="LTR" style="font-size:10.5pt"></span>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5993040:1125156</span><span style="font-size:10.5pt;font-family:-apple-system">
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