Subject: Note Added - [#5930774] pending assembly 6811351070
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:42:02 +0000 (UTC)

Hi ,    Hcwh Taif added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5930774    Subject:  pending assembly 6811351070   Requester: ساره محمد    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Dear <a id="OWAAM589BC1CE29A04E16A080DD671B094BC8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hamza Nouri Ahmad Abu Azzam</span></a>
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<div class="MsoNormal">We contacted customer and informed team visit today on afternoon slot for assemble bed
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<div class="MsoNormal">We clear this issue today </div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Sharan </div>
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<div>From: Hamza Nouri Ahmad Abu Azzam &lt;[email-masked]&gt;
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<b>Sent:</b> Wednesday, April 5, 2023 10:55 AM<br>
<b>To:</b> Hcwh Taif &lt;[email-masked]&gt;; Bratindra Mukherjee &lt;[email-masked]&gt;; Kalyan Khadka &lt;[email-masked]&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;[email-masked]&gt;; Shamsheer Musthafa &lt;[email-masked]&gt;; Landmark Group &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5930774] - MOC-Order No.6811351070/pending assembly <br>
<b>Importance:</b> High</div>
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<div class="MsoNormal">Hi <a id="OWAAMA3E4FA614E2C4AB080B0473757865669" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Hcwh Taif</span></a>,</div>
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<div class="MsoNormal">The customer escalated to MOC till now no visit him to assembly the item.
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<div class="MsoNormal">The last update from your side you will send the team within 4 days today is 5-Apr the 4 days is passed,
<span style="background:yellow;mso-highlight:yellow">so send the team today to clear the issue.</span>
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<div class="MsoNormal">Hi <a id="OWAAMA3C4AD6125A44F4FA96B6651E82204BA" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bratindra Mukherjee</span></a>
<a id="OWAAMDB20A6B4A97D4375B4DF20BADDDA9BB9" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Kalyan Khadka</span></a> please support here.</div>
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<div class="MsoNormal"><img width="808" height="314" style="width:8.4166in;height:3.2708in" id="Picture_x0020_3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjYwOTgyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.xAv9D_aJOmOO4mgaP04REl3sWAxRPDNXqLmTKhigbak" data-id="2044016609823"></div>
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<b><span style="color:#1F497D">Best Regards</span></b><b><span style="font-size:12.0pt;color:#1F497D"></span></b>
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<b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'>Hamza.AbuAzzam
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Warehouse Operation - Home box - KSA</span><b><span style='font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'>Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia</span></div>
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<a href="www.homeboxstores.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.homeboxstores.com</span></a><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'> |
</span><a href="www.landmarkgroup.com" rel="noreferrer"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:gray'>www.landmarkgroup.com</span></a><span style='font-size:7.0pt;font-family:"Arial",sans-serif;color:#777777'></span>
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<b>From:</b> Hcwh Taif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 4:35 PM<br>
<b>To:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5930774] - pending assembly 6811351070</div>
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<div class="MsoNormal">Noted, we check and send team within 4 working days </div>
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<b>From:</b> Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 4:25 PM<br>
<b>To:</b> Hcwh Taif &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> HB.CCCKSA &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shamsheer Musthafa &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5930774] - pending assembly 6811351070</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Hi Team,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Pending Assembly </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Order Number</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">:</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">6811351070</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">4752274</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Issue Description: Cx</span></div>
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<div class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">complaint the team did not install the product (<b>Halmstad</b></span></div>
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<b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Baxton Twin Upholstered Bed with 1 Drawer - 120x200 cm</span></b><span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">).</span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Images attached. Kindly check and take action.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black'>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">&amp; Regards, </span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style="font-size:10.5pt;font-family:Roboto;color:#183247;background:white">Cs Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Mon, 27 Mar at 5:18 PM
<span class="separator">, Home Box &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>شكرًا لك على تواصلك معنا ومنحنا الفرصة لخدمتك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>نحن نقدر صبرك.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>أصدقائك ،</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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