Subject: New Reply Received - Click & Collect
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 08:28:16 +0000 (UTC)

Hi Dalal Alarawi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div dir="ltr">
<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjYwODc1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ujyXXWMY6T1XC5-AXogvFicv8_b0r104e8O9zYpkp4w" data-id="2044016608750" alt="image.png" width="517" height="291"><br><div><br></div>
<div>Pls. find enclosed.</div>
<div><br></div>
<div>Rgds</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Apr 4, 2023 at 4:32 PM Landmark Group &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5968756</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Dalal Alarawi : </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Dear customer</div>
<div><br style="box-sizing:border-box"></div>
<div><span style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.<br style="box-sizing:border-box"> </span></div>
<div dir="ltr">Please provide us with screenshot or short recorded video demonstrate the issue you are facing now.</div>
<div dir="ltr"><br></div>
<div dir="ltr">Lookinh forwards to hear from you.</div>
<div dir="ltr"><br></div>
<div> <span style="box-sizing:border-box;word-break:break-word"> </span>
</div>
<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div></div>
<div></div>
<div><br></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5968756