Subject: New Reply Received - Damaged WWD 6816089540
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 05 Apr 2023 00:46:56 +0000 (UTC)

Hi Dalal Alarawi,  The customer has responded to the ticket.  Damaged WWD 6816089540  Ticket comment <div><br></div>
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<div dir="ltr" class="gmail_attr">في ثلاثاء، ٤ أبريل، ٢٠٢٣ في ٨:٤٠ م، كتب أحمد الالمعي &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjU4ODc5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zOC_ZCQRPvcLFCHRq3qqlGx6bZxJiI7DIBXBldgwqSg" data-id="2044016588791" style="width:750px;max-width:100%"></div>
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<div dir="ltr" class="gmail_attr">في ثلاثاء، ٤ أبريل، ٢٠٢٣ في ٨:٣٢ م، كتب أحمد الالمعي &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<div dir="ltr" class="gmail_attr">في ثلاثاء، ٤ أبريل، ٢٠٢٣ في ٤:٤٥ م، كتب Home Box &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا عميلنا العزيز ,</div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لتواصلك معنا,</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى العلم انه يمكننا فقط استبدال الكنبه المتضرره. و بحسب الفريق فقد تم ايصال الكنبه البديله اليك. </div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​<strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></strong>
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<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نرجو منك التاكيد اذا كان الفريق قد زارك و بدل المنتج المتضرر فقط. </strong></div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في التواصل معنا إذا كنت بحاجة إلى مزيد من المساعدة.</div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style="box-sizing:border-box"></div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقاؤك ،</div>
<div dir="rtl" style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم هوم بوكس </div>
<div style='box-sizing:border-box;word-break:break-word;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br style='box-sizing:border-box;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'></div>
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</div>لا -لم يزورني الفريق ولم يبدل الكنب المتضرره الى الان <div dir="auto">اتصل علي المندوب واغلق الخط وحاولت التواصل معه ولم يرد للاسف </div>
<div dir="auto">ولم يتم الى الان تبديل الكنب المتضرر </div>
<div dir="auto">استغرق وقتا اطول من اللازم</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5942439